Live Chat Representative - Washington, Pennsylvania at Key Talent Indicator Washington, PA

Live Chat Representative - Washington, Pennsylvania job at Key Talent Indicator. Washington, PA. Responsibilities • Engage with online visitors through our website chat platform • Respond to customer inquiries in a timely and professional manner • Provide information about our products, promotions, and services • Assist customers in navigating our website and online shopping process • Resolve customer issues and complaints, escalating when necessary • Collaborate with sales and customer service teams to ensure customer satisfaction • Track and maintain records of customer interactions and transactions Requirements • Previous experience in customer service or a similar role • Excellent written and verbal communication skills • Ability to multitask and work in a fast-paced environment • Strong problem-solving skills • Proficient in typing and knowledge of chat platforms • Detail-oriented with strong organizational skills • Ability to work independently and as part of a team • Previous experience in the automotive industry is a plus Benefits • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work From Home #LI-GS1 Apply tot his job Apply To this Job