UKG Pro Application Management Engineer - Helishores Inc
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Role: UKG Pro Application Management Engineer
Location: Remote
Required:
- Proven experience supporting UKG Pro
- Possess strong knowledge of HR, payroll processes, and reporting tools.
- Familiarity with SQL and data validation for issue investigation.
- Strong problem-solving and analytical skills.
- Excellent communication skills to interact with both business users and technical teams.
- Experience working on Scrum methodology.
- Experience with Jira/Ticketing systems
- Teamwork and good client management skills needed
- Can provide prompt responsiveness to incidents and service requests
- Able to actively listen and be empathetic when handling user concerns
- Possess a troubleshooting mindset
Desired:
- Hands-on experience troubleshooting Cognos / BI reports is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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