Virtual Receptionist - *Bilingual Spanish/English Required*
We are a law firm based in Los Angeles, California, and we are looking for a Virtual Receptionist to contribute to our team. This position requires strong communication skills, organizational skills, and attention to detail.
Schedule:
• *Overnight schedule**, 8 PM to 5AM PST (5 to 7 days per week)
Responsibilities:
- Answer incoming client calls in a friendly and professional manner.
- Ask basic questions to understand the purpose of the call.
- Accurately transfer calls to the correct department or individual.
- Take messages when needed and ensure timely follow-up.
- Basic data entry and additional administrative tasks as needed.
Qualifications:
- English certification of C1 or C2 strongly preferred
- Fully bilingual in English and Spanish
- Previous experience in customer service
- Excellent communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and work in a fast-paced environment
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