RN Case Manager Telephone Advice Nurse – Transforming Healthcare through Remote Care in Las Vegas and Henderson

Join the Future of Healthcare: Caring, Connecting, and Growing Together

At UnitedHealth Group, we're revolutionizing the healthcare landscape by integrating health programs across the entire continuum of care. We're seeking a dedicated and experienced RN Case Manager Telephone Advice Nurse to join our team in Las Vegas or Henderson, with the flexibility to work remotely. As a pioneer in the healthcare industry, we're committed to making a meaningful difference in the lives of our members.

About the Role: Leading the Way in Remote Healthcare

As an RN Case Manager Telephone Advice Nurse, you will play a vital role in providing health education, coaching, and support to our members. You will be the bridge between our members and the healthcare system, ensuring they receive the best possible care. This is a unique opportunity to make a significant impact on the healthcare journey of our members, and we're looking for talented professionals to join our team.

Primary Responsibilities: Delivering Exceptional Member Care

• Provide health education and coaching to members on treatment alternatives, empowering them to make informed decisions about their care.
• Support members in selecting the best physician and facility, maximizing access, quality, and managing healthcare costs.
• Coordinate services and referrals to health programs, ensuring seamless transitions and comprehensive care.
• Prepare individuals for physician visits, ensuring they are informed and engaged in their care.
• Assess and triage immediate health concerns, providing timely and effective support.
• Manage utilization through education, promoting optimal healthcare outcomes.
• Identify problems or gaps in care, offering opportunities for intervention and improvement.
• Assist members in navigating their benefits and making informed choices about their care.
• Handle in-bound and out-bound calls, responding to member and business needs.
• Participate in special projects and initiatives, driving innovation and excellence in healthcare.

Required Qualifications: The Foundation for Success

To excel in this role, you will need:

• Current, unrestricted RN licensure, demonstrating your expertise and commitment to the nursing profession.
• 3 years of Clinical RN experience, with a strong background in clinical skills and critical thinking.
• Proven telephonic skills, with the ability to effectively communicate with members and healthcare professionals.
• Intermediate computer skills, with proficiency in Microsoft Word, Outlook, and Internet navigation.
• The ability to assess and identify needs, influence, and motivate members to achieve optimal healthcare outcomes.

Preferred Qualifications: Enhancing Your Application

While not required, the following qualifications will enhance your application:

• Bachelor's degree in Nursing, demonstrating a higher level of education and expertise.
• Coaching and/or decision support experience, with a proven track record of supporting members in their healthcare journey.
• Managed care experience, with a deep understanding of the healthcare system and its complexities.
• Conflict management skills, with the ability to navigate challenging situations and resolve issues effectively.
• The ability to work under pressure, prioritizing responsibilities and managing multiple tasks.

What We Offer: A Comprehensive Benefits Package and Career Growth

At UnitedHealth Group, we're committed to supporting your career growth and well-being. As a Nevada resident, you can expect a competitive salary range of $70,200 to $137,800 annually, based on your experience, education, and certifications. In addition to your salary, we offer:

• A comprehensive benefits package, including medical, dental, and vision coverage.
• Incentive and recognition programs, rewarding your hard work and dedication.
• Equity stock purchase and 401k contribution, helping you build a secure financial future.
• Opportunities for career growth and professional development, supporting your long-term goals.

Our Culture: Diversity, Equity, and Inclusion

At UnitedHealth Group, we believe that diversity, equity, and inclusion are essential to our mission. We're committed to creating a workplace that is inclusive, respectful, and empowering for all employees. As an Equal Employment Opportunity/Affirmative Action employer, we welcome applications from diverse candidates and provide equal consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Why Join Us?

By joining our team, you'll be part of a dynamic and innovative organization that's shaping the future of healthcare. You'll have the opportunity to make a meaningful difference in the lives of our members, while developing your skills and expertise in a supportive and inclusive environment. If you're passionate about delivering exceptional member care and driving positive change in the healthcare industry, we encourage you to apply for this exciting opportunity.

As a valued member of our team, you'll enjoy a flexible work arrangement, with the option to work remotely from Las Vegas or Henderson. We're committed to providing a healthy and productive work environment, with resources and support to help you succeed.

If you're ready to join a team that's dedicated to caring, connecting, and growing together, we invite you to apply for this RN Case Manager Telephone Advice Nurse role. Together, let's transform the future of healthcare and make a lasting impact on our members and the communities we serve.

$10,000 Sign On Bonus for External Candidates

Don't miss this opportunity to join our team and take your career to the next level. Apply now and discover a rewarding and challenging career with UnitedHealth Group.