Experienced Scrum Master for ServiceNow Platform - Agile Methodologies Expert Needed (US Citizen Only)

Transforming the Future of ServiceNow with Agile Excellence

We're on a mission to revolutionize the way our ServiceNow Platform Scrum Team operates, and we're seeking a seasoned Scrum Master to lead the charge. As a pioneer in the industry, our company is committed to harnessing the power of agile methodologies to drive efficiency, effectiveness, and innovation. If you're a US citizen with a passion for Scrum, a knack for problem-solving, and exceptional communication skills, we invite you to join our dynamic team as a remote Scrum Master.

About Our Company and the Role

Our organization is at the forefront of leveraging ServiceNow's capabilities to streamline processes and enhance customer experiences. As a key member of our team, you'll be responsible for guiding our ServiceNow Platform Scrum Team with expertise and finesse, ensuring seamless execution of agile principles. This is a unique opportunity to make a lasting impact on our organization's success while working in a collaborative, fast-paced environment.

Key Responsibilities

• Lead our ServiceNow Scrum Team with a deep understanding of agile methodologies, fostering a culture of efficiency, effectiveness, and continuous improvement.
• Facilitate all Scrum events, including daily stand-up meetings, sprint reviews, grooming, and retrospectives, to ensure smooth project execution and team alignment.
• Collaborate closely with the development team to plan and execute sprints, driving project goals and objectives.
• Identify and address any issues that arise during the development process, utilizing your expertise in problem-solving and troubleshooting.
• Communicate effectively with team members and stakeholders, ensuring transparency and clarity throughout the project lifecycle.
• Provide leadership and guidance to the development team, empowering them to deliver high-quality results.
• Work in tandem with product owners, program or project managers to communicate delivery timelines and escalate any key risks or issues that may impact Scrum effectiveness.
• Leverage your knowledge of the Now Platform and its applications to interpret and validate technical specifications and designs.
• Oversee the overall release process to production, ensuring a smooth transition and minimal downtime.
• Collaborate with our core platform team during upgrades, ensuring seamless integration and minimal disruption.

Qualifications and Skills

Essential Qualifications

• Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
• 3+ years of professional experience in software management or project management, with a proven track record of success.
• Excellent knowledge of ServiceNow's products, features, and capabilities.
• Expert knowledge of agile methodologies, testing, and QA best practices.
• Proven analytical and problem-solving skills, with the ability to resolve technical issues using native capabilities and minimizing customizations.
• Excellent communication skills, with the ability to work effectively with business partners and stakeholders.

Preferred Qualifications

• Certified Scrum Master (CSM) or equivalent certification.
• ITIL certification.
• PMP certification.
• 1+ year of experience with Scrum.

What We Offer

As a valued member of our team, you'll enjoy a comprehensive benefits package, including:

• 401(k) and 401(k) matching.
• Dental and health insurance.
• A competitive hourly rate of $45-$50.
• A dynamic, remote work environment with a flexible schedule (Monday to Friday).

Career Growth and Development

At our organization, we're committed to helping our team members grow and develop their skills. As a Scrum Master, you'll have opportunities to:

• Enhance your knowledge of ServiceNow and agile methodologies.
• Develop your leadership and communication skills.
• Collaborate with cross-functional teams to drive business outcomes.
• Stay up-to-date with industry trends and best practices.

Our Culture and Work Environment

We're a team of innovators and problem-solvers who are passionate about delivering exceptional results. Our remote work environment is designed to foster collaboration, creativity, and productivity. As a Scrum Master, you'll be an integral part of our team, working closely with stakeholders to drive project success.

Join Our Team

If you're a motivated and experienced Scrum Master looking for a new challenge, we encourage you to apply for this exciting opportunity. As a US citizen, you'll be joining a team that's committed to making a difference in the world of ServiceNow. With a competitive compensation package, opportunities for growth and development, and a dynamic work environment, we have everything you need to succeed.

Don't miss this chance to transform the future of ServiceNow with agile excellence. Apply now to join our team as a Scrum Master!