Remote Legal Compliance Operations Manager - Driving Operational Excellence in Legal Compliance for a Fast-Growing Tech Company

Join the DoorDash Team as a Pioneering Legal Compliance Operations Manager

At DoorDash, we're on a mission to empower local economies and make a meaningful impact on the lives of our customers, Dashers, and merchant partners. As a rapidly growing technology and logistics company, we're looking for talented individuals who can help us drive innovation, solve complex challenges, and own their careers. If you're a motivated and experienced professional looking for a new challenge, we invite you to join our team as a Remote Legal Compliance Operations Manager.

About Our Legal Team and the Role

Our Legal Team is known for its supportive and collaborative approach to counseling, and we're looking for a skilled Legal Compliance Operations Manager to join our team. As a key member of our Legal Operations team, you'll be responsible for driving operational excellence in the legal compliance space, leveraging people, process, and technology to achieve our goals.

In this pivotal role, you'll be the first Legal Compliance Operations program manager, responsible for building a dynamic and fast-moving Legal Compliance function from the ground up. You'll work closely with our Senior Manager of Legal Operations, Litigation, and Privacy counsel to shape the vision and direction of our legal and state agency response processes.

Key Responsibilities

• Directly manage an internal team of 4 Legal Operations Analysts and 1 Team Lead, leading workflows related to Garnishments, Unemployment Insurance, Third Party Data Requests, and Legal Triage.
• Oversee DoorDash's Business Process Outsourcing (BPO) Team, forming and maintaining strategic relationships, negotiating rates, reviewing invoices, and conducting quarterly performance reviews.
• Build, develop, and drive the adoption of new workflow automation and business intelligence technology to scale and innovate existing legal compliance processes.
• Partner with cross-functional teams, including Legal Data Engineering, Security, and IT, to drive and execute midsize to large-scale data and technology-related projects.
• Oversee internal daily operations and partner with vendors and outside counsel to prepare data in response to legal and state agency requests.
• Take on increasingly complex projects and responsibilities as your experience grows, driving continuous improvement and innovation in our legal compliance operations.

Essential and Preferred Qualifications

To succeed in this role, you'll need:

• A BA/BS degree in pre-law or business fields.
• 8+ years of progressive legal process support experience in fast-moving environments.
• A minimum of 1-2 years of experience in a people management role, with a proven ability to lead and mentor teams effectively.
• Extraordinary written, verbal, and interpersonal skills, with the ability to represent the DoorDash brand with humility and a customer-first mindset.
• Experience in reading and responding to subpoenas, garnishments, liens or levies, and/or unemployment claims.
• Strong project management experience and previous success in meeting deadlines in scrappy environments.
• Proficiency in technology, including Google Workplace, Slack, MacOS, MS Office, and Adobe Acrobat.
• Experience working in business intelligence tools like Mode, Sigma, and Tableau.

We're also looking for individuals who:

• Thrive in a diverse environment and are committed to listening and learning from those with different backgrounds, cultures, and experiences.
• Have experience working with alternative legal service providers and/or BPO Teams.
• Have a natural interest in staying up to speed on industry trends, best practices, and the rules and regulations of Legal Operations.

Career Growth Opportunities and Learning Benefits

At DoorDash, we're committed to supporting the growth and development of our team members. As a Remote Legal Compliance Operations Manager, you'll have the opportunity to:

• Develop your skills and expertise in legal compliance operations, working with a talented team of professionals.
• Take on increasingly complex projects and responsibilities, driving continuous improvement and innovation.
• Collaborate with cross-functional teams to drive business outcomes and achieve our mission.

Work Environment and Company Culture

At DoorDash, we value a diverse and inclusive workplace culture that supports the happiness, healthiness, and overall well-being of our team members. As a remote team member, you'll be part of a global community that shares our mission and values.

We offer a comprehensive benefits package, including:

• A 401(k) plan with an employer match.
• Paid time off, paid parental leave, and wellness benefits.
• Medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, and a commuter benefit match.
• A mental health program and other resources to support your overall well-being.

Compensation and Perks

The base pay for this position ranges from $109,800 to $161,500 USD, depending on your location and experience. In addition to base salary, you'll have opportunities for equity grants and other benefits.

We're committed to providing a competitive and comprehensive compensation package that reflects your skills, experience, and qualifications.

Our Commitment to Diversity and Inclusion

At DoorDash, we're committed to growing and empowering a more inclusive community within our company, industry, and cities. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

We're proud to be an equal opportunity employer, and we welcome applications from diverse candidates, including women, non-binary or gender non-conforming individuals, LGBTQIA+ individuals, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled individuals, caretakers and parents, and veterans.

Ready to Apply?

If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply now! We're excited to review your application and discuss this opportunity further.

To learn more about our company culture, values, and benefits, please visit our careers page. We look forward to hearing from you!