Driver License Examiner - Temporary Solutions - Remote Work Opportunity with North Carolina Department of Transportation
Join the North Carolina Department of Transportation as a Driver License Examiner - Temporary Solutions!
Are you passionate about delivering exceptional customer service and have a knack for evaluating driving skills? Do you enjoy working in a fast-paced environment and have a strong understanding of North Carolina Motor Vehicle laws? If so, we encourage you to apply for our Driver License Examiner - Temporary Solutions role with the North Carolina Department of Transportation (NCDOT). As a Driver License Examiner, you will play a critical role in ensuring that drivers are qualified to operate vehicles safely and responsibly.
About the North Carolina Department of Transportation
The North Carolina Department of Transportation is committed to attracting and retaining high-quality talent, and developing career tracks that strengthen our organization while allowing employees to build satisfying careers. Our diverse talent community includes professionals in engineering, IT, public transportation, financial management, research, and many other positions across the state. When you work for North Carolina, you can rely upon a culture that values collaboration, creativity, innovation, diversity, and teamwork; the ability to impact positive change for the citizens of North Carolina; and benefit options that will enhance your quality of life, health, wellness, and future.
Job Summary
As a Driver License Examiner - Temporary Solutions, you will be responsible for administering eligibility tests, evaluating persons applying for classified Driver License, Commercial Driver License, Learners permits, and ID cards. You will use your exceptional customer service skills to confirm applicant's knowledge of NC Motor Vehicle laws, identification of road signs, checking vision, and observing/evaluating driving skills by riding with the customer in their personal vehicle on a road test in all types of weather. You will serve as a public advisor to identify any possible health concerns with drivers, advise customers of adjunct service programs available, and ensure applicant data and court-ordered information is entered accurately into internal systems for reporting.
Key Responsibilities:
- Administer eligibility tests and evaluate persons applying for Driver Licenses, Commercial Driver Licenses, Learners permits, and ID cards
- Confirm applicant's knowledge of NC Motor Vehicle laws and identification of road signs
- Check vision and observe/evaluate driving skills by riding with the customer in their personal vehicle on a road test in all types of weather
- Serve as a public advisor to identify any possible health concerns with drivers and advise customers of adjunct service programs available
- Ensure applicant data and court-ordered information is entered accurately into internal systems for reporting
- Provide exceptional customer service to a diverse clientele
- Work collaboratively with other team members to achieve department goals
Requirements and Qualifications
Essential Qualifications:
- Graduation from high school
- At least two years of clerical, administrative, or paraprofessional experience involving the resolution of varied public contact situations which include interviewing and/or explaining information of considerable detail
- Possession of a valid North Carolina Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle-related offense and no more than 5 active points
Preferred Qualifications:
- Experience explaining policy, procedure, and/or laws to educate customers or the public
- Customer service experience with a diverse clientele
- Knowledge of basic computer software, including database programs and Microsoft Office applications
- Experience in evaluation of information or documents to make determinations for actions
- Experience working as a collaborative team player using problem-solving skills to work out solutions for delivery
- Experience composing written communication using typing skills
Skills and Competencies
To be successful in this role, you will need to possess the following skills and competencies:
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of North Carolina Motor Vehicle laws and regulations
- Ability to evaluate driving skills and identify potential health concerns
- Strong problem-solving and analytical skills
- Ability to work collaboratively with other team members
What We Offer
As a temporary employee with the North Carolina Department of Transportation, you will have the opportunity to:
- Gain valuable work experience in a dynamic and fast-paced environment
- Develop your skills and competencies in a supportive and collaborative team
- Contribute to the success of our department and make a positive impact on the citizens of North Carolina
- Enjoy a competitive hourly pay rate of $20.85
- Benefit from a flexible work schedule, including weekend hours
Work Environment and Company Culture
Our office environment is dynamic and supportive, with a strong focus on teamwork and collaboration. We value diversity and inclusion, and strive to create a workplace that is welcoming and inclusive to all employees. As a temporary employee, you will have the opportunity to work with a talented and dedicated team, and contribute to our department's mission and goals.
Career Growth Opportunities and Learning Benefits
As a temporary employee with the North Carolina Department of Transportation, you will have access to a range of learning and development opportunities, including:
- Comprehensive training and certification programs
- Opportunities for career advancement and professional growth
- Access to mentorship and coaching from experienced professionals
How to Apply
If you are passionate about delivering exceptional customer service and have a knack for evaluating driving skills, we encourage you to apply for our Driver License Examiner - Temporary Solutions role. To apply, please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
Conclusion
We are excited to welcome a talented and motivated Driver License Examiner - Temporary Solutions to our team! If you are passionate about delivering exceptional customer service and have a knack for evaluating driving skills, we encourage you to apply for this exciting opportunity. With a competitive hourly pay rate, flexible work schedule, and opportunities for career growth and learning, this is a role that you won't want to miss.
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