Experienced Full-Time Enrollment New Student Advisor – Remote Tech Education & Student Success
Join the Movement: Empowering Lives through Tech Education
At Fullstack Academy, we're on a mission to revolutionize the way people learn and grow in the tech industry. As America's preeminent tech-training bootcamp, we've helped thousands of professionals launch their careers in the most vibrant sectors of today's economy. Our immersive online programs in coding, AI, cybersecurity, and data analytics have been life-changing for many, and we're looking for a talented Enrollment New Student Advisor to join our team.
About the Role
As a Full-Time Enrollment New Student Advisor at Fullstack Academy, you'll play a critical role in supporting and educating prospective students about our immersive tech education programs. You'll proactively reach out to potential students to understand their educational needs, goals, and aspirations, and inspire them by describing the nature, value, and career possibilities of our programs. You'll collaborate with our enrollment advising team and the company to ensure alignment between student needs, our program offerings, and the ways we engage potential students.
Key Responsibilities:
- Prospect Engagement: Conduct outbound calls to potential students who have demonstrated an interest in learning more about immersive tech education, and engage with them on the phone to learn about their goals, interests, and assess if one or more of Fullstack Academy's courses might be right for their needs.
- Program Articulation: Understand and be able to articulate the unique features and value of our programs, and dynamically align those features with a potential student's stated aspirations and goals.
- Follow-up and Follow-through: Follow up with prospective students following initial calls, connecting them with resources about the program, other members of the Fullstack Academy team, reminding them of upcoming dates and deadlines, etc. as appropriate.
- CRM Management: Capture notes and update CRM databases with relevant information from enrollment advising calls.
- Enrollment Targets: Support the Student Advisory function in meeting program enrollment targets.
- Collaboration: Collaborate with marketing team members and our product team to stay up-to-date on evolving elements of our different Fullstack Academy programs.
- Virtual Presentations: Occasionally responsible for delivering virtual information-driven presentations, sending mail merges, creating email templates, and reporting/analyzing individual results.
What We Look for in a Candidate
Essential Qualifications:
- Outbound Sales Experience: 2+ years of experience in an outbound sales role.
- Communication Style: An enthusiastic, engaging, and genuine communication style on the phone.
- Ownership and Drive: A high degree of ownership over your work and results, and an internal drive to meet and exceed goals.
- Connection and Synthesis: The ability to quickly make connections, dynamically synthesizing what you hear from a potential student and drawing a line to our program's unique features and value.
- Personal Integrity: A strong sense of personal integrity and values, and a desire to genuinely help people improve their lives.
- Passion for Education and Technology: A passion for education and technology.
Preferred Qualifications:
- CRM Software Experience: Experience using enterprise CRM software (Salesforce, HubSpot, etc.) and ticket management software (i.e. Zendesk).
- Enrollment Advising Experience: Previous experience in Enrollment Advising or B2C sales experience in the Ed Tech world.
- Remote Work Experience: Experience working remotely as part of a distributed team.
What We Offer
Compensation and Benefits:
We offer a competitive salary of $45,000, as well as a comprehensive benefits package that includes:
- Remote Work Opportunity: Work from anywhere and enjoy a flexible work environment.
- Career Growth Opportunities: Opportunities for professional growth and development in a dynamic and growing company.
- Learning Benefits: Access to our immersive tech education programs and opportunities for continuous learning and skill development.
- Company Culture: A collaborative and supportive company culture that values personal integrity, passion for education, and a desire to help people improve their lives.
Why Join Us?
At Fullstack Academy, we're committed to empowering lives through tech education. We believe that everyone deserves access to high-quality education and career opportunities, and we're looking for talented individuals like you to join our team. As a Full-Time Enrollment New Student Advisor, you'll have the opportunity to make a real impact on people's lives, support and educate prospective students, and collaborate with a dynamic and growing company.
How to Apply
Even if you feel you're not a perfect match, we'd still love to hear from you. We encourage you to apply for this exciting opportunity to join our team and be part of our mission to revolutionize the way people learn and grow in the tech industry.
Apply for this job