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**Experienced Executive Director Non-Acute – Regional Territory Expansion and Strategic Growth**

Remote, USA Full-time Posted 2025-11-02
Are you a seasoned sales leader with a passion for driving growth and building long-term partnerships in the non-acute healthcare space? Do you have a proven track record of elevating customer satisfaction and driving organizational results? If so, we invite you to join our team as an Executive Director Non-Acute, where you will play a critical role in expanding our presence in the non-acute healthcare Accreditation & Certification Organizations (A&Co) market. **Overview** We are a leading organization in the healthcare industry, dedicated to improving patient safety and quality of care through our comprehensive range of services, including accreditation and certification, consulting, education, and publications. Our team is expanding, and we are seeking an experienced Executive Director Non-Acute to lead our efforts in the non-acute healthcare space. This is a remote position, offering an immediate start for the right candidate. **About the Role** As an Executive Director Non-Acute, you will be responsible for leading a team that manages and executes a strategy to bring on new non-acute healthcare A&Co's for a regional territory. Your primary objective will be to drive growth and expansion in the non-acute healthcare organization market, establishing net new locations engagement and closing whitespace within the existing footprint of non-acute healthcare organizations. You will also be responsible for building and nurturing strong relationships with each organization, engaging regularly to understand their internal structure, key decision-makers, and areas of opportunity to improve patient safety and quality of care. **Key Responsibilities** * Lead a team who acts as the primary contact and serves as the voice of new/existing A&Co's within The Joint Commission, collaborating with and coordinating efforts across departments such as OQPS, ACO, & Innovations to deliver seamless delivery of solutions while also providing overview reports to Executive Leadership. * Establish annual business plan and drive growth within the non-acute healthcare organization market, establishing net new locations engagement as well as closing the whitespace within the existing footprint of the non-acute healthcare organization. * Develop a comprehensive strategy on how to build non-acute healthcare organization engagement and loyalty, improving retention rates year over year. * Craft comprehensive strategic account plans that align with both the new and existing A&Co objectives and the mission-driven solutions offered by The Joint Commission. Outline the strategies to drive growth, enhance customer satisfaction, and build long-term partnerships and execute on those plans. * Build and nurture strong relationships with each organization and engage regularly to understand the organization's internal structure, key decision-makers, and areas of opportunity to improve patient safety and quality of care. * Identify and respond to issues and concerns brought by organizations promptly. Craft and deploy swift and effective solutions that strengthen our partners' confidence in The Joint Commission's commitment to their success and shared mission. * Leverage knowledge and insights to existing A&Co's to identify opportunities for deploying new solutions. Propose relevant additions to the organization's current offerings that enhance the joint mission shared related to patient safety and quality of care while continuing to expand access to quality healthcare across the nation. * Leverage The Joint Commission's data to gain insights, track progress, measure success, enable evidence-based decision making, and identify areas for improvement in our offerings. * Provide customer feedback on products, services, or new opportunities to the Innovation team responsible for Standards revisions, additions, exclusions, clinical advances, and customer needs. **Qualifications** * Bachelor's degree with 10 years of sales experience preferably in the non-acute healthcare space with 5 years of managing a portfolio of regional accounts and 5 years leading a sales team. * Proven ability to drive organizational results and elevate customer satisfaction. * Proven ability to drive strategic growth and drive long-term partnerships with organizations. * Must excel in relationship building and having a customer-centric mindset. * Excellent written and verbal communication skills at all levels within an organization with the ability to tailor communications to a specific audience. **Skills and Competencies** * Strong leadership and management skills, with the ability to lead a team and drive results. * Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders. * Proven ability to drive growth and expansion in the non-acute healthcare organization market. * Strong analytical and problem-solving skills, with the ability to identify opportunities and develop effective solutions. * Ability to work in a fast-paced environment and prioritize multiple tasks and projects. * Strong knowledge of the non-acute healthcare industry and accreditation and certification processes. **Career Growth Opportunities and Learning Benefits** As an Executive Director Non-Acute, you will have the opportunity to work with a talented team of professionals who are passionate about improving patient safety and quality of care. You will also have access to a comprehensive range of training and development opportunities, including: * Regular training and development programs to enhance your skills and knowledge. * Opportunities to participate in industry conferences and events. * Access to a comprehensive library of resources and publications. * Collaborative and supportive work environment. **Work Environment and Company Culture** We offer a dynamic and supportive work environment that is committed to excellence and innovation. Our team is passionate about improving patient safety and quality of care, and we are dedicated to providing our clients with the highest level of service and support. We value diversity, equity, and inclusion, and we are committed to creating a workplace that is inclusive and respectful of all individuals. **Compensation, Perks, and Benefits** We offer a competitive salary and comprehensive benefits package, including: * Competitive salary. * Comprehensive health insurance. * Retirement savings plan. * Paid time off and holidays. * Opportunities for professional development and growth. **How to Apply** If you are a motivated and results-driven sales leader with a passion for driving growth and building long-term partnerships in the non-acute healthcare space, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply for this job  

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