**Senior Software Engineer - Microsoft Customer Support and Windows Experience Development in Reno, NV ($30/Hour)**

Join the Microsoft Team: Delivering Exceptional Customer Experiences in Windows and Devices

Are you passionate about creating innovative solutions that make a meaningful impact on the lives of millions of Microsoft customers worldwide? Do you have a passion for software development, excellent communication skills, and a collaborative mindset? Look no further! The SPACE (Services Platform for Accounts and Associated Experiences) team within the Windows+Devices group at Microsoft is seeking a talented and motivated Senior Software Engineer to join our team in Reno, NV. As a key member of our team, you will have the opportunity to work on cutting-edge projects, collaborate with a diverse group of experts, and contribute to the development of exceptional Windows experiences that empower customers to achieve their full potential.

About the SPACE Team and Our Mission

The SPACE team is dedicated to delivering innovative services that illuminate Microsoft Account experiences across all devices and platforms. We are passionate about building brilliant and inclusive account experiences that enable customers to take advantage of what Microsoft has to offer. Our team is responsible for driving innovation for new marquee UIs used by Windows clients worldwide. We are looking for a collaborative, inclusive, and customer-focused engineer to help us build the future of Windows Validation experiences, such as Passkeys, and engage with our customers by building customer-driven notice stages across mobile applications and Windows.

Key Responsibilities

• Design, develop, test, and deploy high-quality software solutions for Windows clients using C++, WinRT, and WinUI.
• Collaborate with a diverse and supportive team of Engineers, Program Managers, UX Designers, AI/ML Researchers, and Customer Specialists to deliver features that leverage AI technologies, such as speech, vision, natural language processing, and AI.
• Work closely with designers and senior engineers to contribute to the overall technical vision and strategy of the "architectural how" of building a flexible architecture with excellent fundamentals (such as performance, power, reliability).
• Participate in the full development lifecycle of delivering software at scale, including design, development, testing, and deployment.
• Communicate effectively with team members, stakeholders, and customers to ensure that solutions meet customer needs and expectations.
• Troubleshoot and resolve complex technical issues, and provide technical guidance and mentorship to junior engineers.

Essential Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent, relevant experience).
• 5+ years of experience (or equivalent, relevant experience) in software development using development technologies like C++, WinUI, or XAML.
• Hands-on experience with software principles and best practices, such as design patterns, code quality, testing, troubleshooting, and more.
• Excellent communication and collaboration skills, with the ability to work independently and as part of a cohesive and supportive team.
• Experience in developing features and customer experiences that utilize AI technologies, such as speech, vision, natural language processing, and AI.

Preferred Qualifications

• Experience with AI/ML technologies, such as machine learning, deep learning, and computer vision.
• Familiarity with cloud-based services, such as Microsoft Azure, and experience with cloud-based software development.
• Knowledge of Windows-specific technologies, such as Windows 10, Windows 11, and Windows API.
• Experience with agile development methodologies, such as Scrum or Kanban.
• Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.

What We Offer

As a Senior Software Engineer on the SPACE team, you will have the opportunity to work on exciting projects, collaborate with a talented team of experts, and contribute to the development of exceptional Windows experiences. You will also have access to:

• Competitive compensation and benefits package, including $30/hour.
• Opportunities for career growth and professional development, including training, mentorship, and education benefits.
• A dynamic and supportive work environment that encourages collaboration, innovation, and creativity.
• Flexible work arrangements, including remote work options and flexible hours.
• Access to cutting-edge technologies and tools, including Microsoft products and services.
• A culture that values diversity, inclusion, and accessibility, and is committed to creating a positive and welcoming work environment.

Why Join Microsoft?

At Microsoft, we are committed to empowering every person and organization on the planet to achieve more. We believe that our employees are our greatest asset, and we are dedicated to creating a work environment that is inclusive, supportive, and rewarding. By joining the Microsoft team, you will have the opportunity to:

• Work on projects that make a meaningful impact on the lives of millions of customers worldwide.
• Collaborate with a diverse and talented team of experts who share your passion for technology and innovation.
• Develop your skills and expertise through training, mentorship, and education benefits.
• Enjoy a dynamic and supportive work environment that encourages collaboration, innovation, and creativity.

How to Apply

If you are a motivated and talented software engineer who is passionate about creating exceptional Windows experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter that highlights your skills, experience, and qualifications for the role.

We are excited to hear from you and look forward to the opportunity to discuss this position further.