Experienced Data Entry Specialist – Patient Care Coordinator for Remote CVS Team
About CVS Health and the Opportunity
Are you passionate about delivering exceptional patient care and making a meaningful impact in the lives of others? Do you possess excellent communication and organizational skills, with a keen eye for detail? If so, we invite you to join our dynamic team at CVS Health as a Patient Care Coordinator for our Enteral Nutrition Community. As a key member of our team, you will play a vital role in ensuring the seamless delivery of patient care services, working closely with patients, families, and healthcare professionals to provide personalized support and guidance.About CVS Health
CVS Health is a leading American healthcare company that operates a chain of pharmacies, retail stores, and provides various healthcare-related services. Founded in 1963, CVS Health has grown to become one of the largest pharmacy and healthcare companies in the US, offering a wide range of services and products to its customers. Our mission is to improve the lives of our patients, customers, and employees by delivering innovative, patient-centered care and services.Job Summary
We are seeking an experienced Data Entry Specialist to join our Patient Care Coordinator team. As a Patient Care Coordinator, you will be responsible for handling monthly refill requests, ensuring accurate documentation, and coordinating with patients, families, and healthcare professionals to provide exceptional patient care. This is a remote opportunity, allowing you to work from the comfort of your own home and enjoy a flexible work schedule.Key Responsibilities
As a Patient Care Coordinator, you will be responsible for:- Answering incoming calls from patients, families, and healthcare professionals regarding nutrition treatment requests and status updates.
- Triage calls to different departments as needed.
- Verifying patient demographics and insurance information to ensure accurate shipment and delivery of patient care services.
- Handling new patient orders and updating electronic medical records in a timely and accurate manner.
- Collaborating with the patient confirmation department to ensure seamless onboarding of patients with our services.
Required Qualifications
To be successful in this role, you will need:- A minimum of one year of experience working in a customer-facing environment, preferably in a healthcare setting.
- Experience with data entry and electronic medical records (EMRs) is highly desirable.
- Proficiency in Microsoft Office, specifically Excel, Outlook, and Word.
Preferred Qualifications
While not required, the following qualifications would be an asset:- Experience working in a home infusion or durable medical equipment (DME) setting.
- Call center experience or background in customer service.
- Experience working in a healthcare setting, preferably in a patient care or clinical role.
Benefits and Perks
As a valued member of our team, you can expect to enjoy a range of benefits and perks, including:- A competitive hourly rate of $26/hour.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement savings plan with company match.
- Employee assistance program (EAP) services, including counseling and wellness support.
- Flexible work schedule and remote work options.
- Opportunities for professional growth and development within the company.
- Discounts on CVS products and services.
- Access to employee wellness programs and health initiatives.
Career Growth and Learning Opportunities
At CVS Health, we are committed to helping our employees grow and develop their careers. As a Patient Care Coordinator, you will have access to a range of training and development opportunities, including:- On-the-job training and mentorship programs.
- Online training modules and certification programs.
- Opportunities for advancement within the company.
- Access to industry-leading conferences and events.