**Experienced Data Entry Clerk – Energy Services Program Support Specialist (Typist) – Remote Work Opportunity**

**Join Our Dynamic Team at Making Opportunity Count** Are you passionate about making a lasting impact in your community? Do you thrive in a dynamic and supportive work environment? We're seeking an experienced Data Entry Clerk to join our team at Making Opportunity Count (MOC), a non-profit human services agency dedicated to fostering community growth, providing essential services, and promoting holistic well-being in Fitchburg, MA. **About Us** At MOC, we're committed to creating positive change in the lives of individuals and families. Our team is united by a shared passion for making a meaningful difference in the community. We're proud to offer a range of fantastic benefits, including comprehensive health insurance, generous paid time off, and opportunities for professional growth and development. **Position Overview** As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity for a detail-oriented and organized individual to join our dynamic team and contribute to our mission of making a lasting impact in the community. **Essential Duties and Responsibilities** * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities. * Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. **Required Qualifications and Skills** * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * Bilingual in Spanish preferred. **Preferred Qualifications and Skills** * Experience working with database systems, including Monday.com, CMS, and other relevant platforms. * Strong organizational and time management skills, with attention to detail and ability to meet deadlines. * Excellent communication and interpersonal skills, with ability to work effectively with diverse individuals and teams. * Ability to maintain confidentiality and handle sensitive information with discretion. * Familiarity with Microsoft Office and Google Suite. **Skills and Competencies Required for Success** * Strong analytical and problem-solving skills, with ability to think critically and creatively. * Excellent communication and interpersonal skills, with ability to work effectively with diverse individuals and teams. * Ability to maintain confidentiality and handle sensitive information with discretion. * Strong organizational and time management skills, with attention to detail and ability to meet deadlines. * Ability to work independently and as part of a team, with flexibility and adaptability in a fast-paced environment. **Career Growth Opportunities and Learning Benefits** * Opportunities for professional growth and development, including training and education programs. * Collaborative and supportive work environment, with opportunities for networking and mentorship. * Flexible work arrangements, including remote work options and flexible scheduling. * Recognition and rewards for outstanding performance and contributions to the organization. **Work Environment and Company Culture Highlights** * Dynamic and supportive work environment, with a focus on teamwork and collaboration. * Opportunities for professional growth and development, including training and education programs. * Flexible work arrangements, including remote work options and flexible scheduling. * Recognition and rewards for outstanding performance and contributions to the organization. * Comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and retirement plan contributions. **Compensation, Perks, and Benefits** * Competitive salary and benefits package, including health, dental, and vision insurance. * Paid time off and flexible scheduling options. * Retirement plan contributions and tuition remission program. * Employee discounts and perks, including pet insurance and student loan forgiveness. * Opportunities for professional growth and development, including training and education programs. **How to Apply** If you're passionate about making a lasting impact in your community and are looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job