Guest Advocate /Cashier or Front of Store Attendant/ Cart Attendant/ / – Amazon Store

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.  

ALL ABOUT SERVICE & ENGAGEMENT  

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. 

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:  

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: 

• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. 

• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. 

• Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features. 

• Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal. 

• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.  

• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. 

WHAT WE ARE LOOKING FOR 

This may be the right job for you if: 

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). 

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  

• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. 

• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. 

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.