Senior Product Designer for Online Ordering - Merchant Satisfaction: Shaping the Future of Digital Ordering Experiences at DoorDash

Join the Team Revolutionizing Food Delivery and Online Ordering

At DoorDash, we're on a mission to transform the way people experience food delivery and online ordering. As a leader in the food delivery industry, we're committed to creating a seamless and enjoyable experience for both our customers and merchants. We're now seeking an exceptional Senior Product Designer for Online Ordering - Merchant Satisfaction to join our team and help us shape the future of digital ordering experiences.

About the Role

As a Senior Product Designer for Online Ordering - Merchant Satisfaction, you will play a pivotal role in designing and enhancing the user experience for merchants engaging with their customers through our digital ordering channels. You will be responsible for owning the end-to-end user experience, contributing to product strategy, and collaborating with cross-functional teams to deliver impactful design solutions. This is a unique opportunity to make a significant impact on our product and design culture while addressing complex design challenges in a fast-paced environment.

Key Responsibilities

• Own the User Experience: Lead the design of products from concept to launch, ensuring a seamless and intuitive experience for merchants.
• Drive Product Strategy: Contribute to product strategy and vision, charting a path forward for new initiatives and features.
• Collaborate with Cross-Functional Teams: Work closely with product managers, engineers, and other stakeholders to build and ship designs that meet business objectives.
• Communicate Design Decisions: Deliver clear and compelling storytelling around product needs and opportunities, articulating design decisions and rationale.
• Create and Refine Designs: Develop, collaborate on, and refine flows, prototypes, and high-fidelity visuals to ensure a world-class user experience.

Essential Qualifications

To succeed in this role, you should have:

• 5+ Years of Experience: A strong background in product design, with a portfolio showcasing high-quality craft at scale.
• Leadership Experience: A proven track record of leading new initiatives and achieving success in a team environment.
• 0-1 Design Experience: The ability to validate market fit for brand-new products and drive product strategy and vision.
• Balancing Multiple Disciplines: Skilled in balancing strategy, research, interaction design, and visual design to deliver comprehensive design solutions.

Preferred Qualifications

While not essential, the following skills and experience will be considered a plus:

• SaaS and Online Ordering Experience: Familiarity with SaaS products and online ordering systems, with a deep understanding of the merchant experience.
• User Research and Usability Testing: Experience with user research methodologies and usability testing, with the ability to inform design decisions with data.
• Strong Communication Skills: Excellent communication skills, with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders.

What We Offer

At DoorDash, we offer a comprehensive benefits package and a range of perks to support our employees' well-being and career growth. These include:

• Competitive Compensation: A competitive salary and benefits package.
• 401(k) Plan: A 401(k) plan with employer match to support your retirement savings.
• Paid Time Off: Generous paid time off to recharge and pursue your interests.
• Wellness Benefits: A range of wellness benefits to support your physical and mental health.
• Medical, Dental, and Vision Benefits: Comprehensive medical, dental, and vision benefits to ensure your overall well-being.
• Career Growth Opportunities: Opportunities for career growth and professional development within a fast-paced and innovative company.

Our Culture and Work Environment

At DoorDash, we pride ourselves on our collaborative and innovative culture. As a remote team member, you'll have the flexibility to work from anywhere while still being connected to our global team. We value diversity, equity, and inclusion, and strive to create an environment where everyone feels welcome and supported.

Why Join Us?

If you're a talented Senior Product Designer looking to make a meaningful impact on the future of digital ordering experiences, we want to hear from you. Our team is passionate about creating a world-class user experience for merchants and customers alike, and we're committed to providing the support and resources you need to succeed.

Don't Hesitate, Apply!

We value a great attitude and a willingness to learn above all. If you're excited about this opportunity and believe you have the skills and experience we're looking for, don't hesitate to apply. We can't wait to hear from you!