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Senior Salesforce Software Engineer - Remote Opportunity with Southwest Airlines

Remote, USA Full-time Posted 2025-11-02

Unlock Your Career Potential with Southwest Airlines

Southwest Airlines is on the hunt for a highly skilled and experienced Senior Salesforce Software Engineer to join our Customer360 Team. As a pioneer in the aviation industry, we're committed to connecting people to what's important in their lives through friendly, reliable, and low-cost air travel. If you're passionate about delivering exceptional customer experiences and have a knack for innovative software development, we invite you to explore this exciting remote opportunity.

About Us

At Southwest Airlines, we're dedicated to providing our employees with a solid work environment that fosters equal opportunities for learning and personal growth. We encourage creativity and innovation to enhance our effectiveness and strive to maintain a culture of respect, empathy, and inclusivity. As an Equal Opportunity Employer, we welcome candidates from diverse backgrounds and experiences, and we're committed to reflecting the communities we serve.

Job Summary

As a Senior Software Engineer on our Customer360 Team, you'll play a vital role in designing, developing, and implementing a Salesforce application that provides a 360-degree view of our customers and their Southwest journey. You'll work closely with cross-functional teams to drive the technical roadmap and feature roadmap of large-scale cloud structures, mentor junior software engineers, and contribute to the continuous improvement of our technology landscape.

Key Responsibilities

  • Drive the technical roadmap and feature roadmap of large-scale cloud structures, ensuring alignment with business objectives and customer needs.
  • Serve as a technical lead, contributing to and directing the efforts of development teams, including internal and external stakeholders.
  • Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
  • Collaborate with product managers and customers to define feature requirements and ensure that solutions meet business needs.
  • Develop, test, document, and implement functionally appropriate, technically sound, and well-secured application systems according to customer requirements, organizational methodologies, and standards.
  • Evaluate code to ensure that it's valid, well-structured, meets industry standards, and is compatible with browsers, devices, or operating systems.
  • Mentor Software Engineers to enable skill/knowledge development through guidance, coaching, and training opportunities.
  • Stay up-to-date with industry trends, emerging technologies, and best practices, and apply this knowledge to improve our technology landscape.

Essential Qualifications

To succeed in this role, you'll need:

  • A Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or a related field.
  • Advanced-level experience and professional, specialized knowledge in software development and methodologies.
  • Advanced knowledge of software development methodologies, practices, concepts, and technologies acquired through formal education and/or work experience.
  • Proactive sharing of knowledge and skills in software development and testing to resolve various issues.
  • Excellent partnering, communication, negotiation skills, and execution in working with diverse Technology or partner Teams.
  • Ability to articulate (verbally / visually) ideas, approaches, concepts, options, risks, impacts, and present guidance to technical, non-technical, and Leadership audiences.
  • Experience with Salesforce development, including Lightning Web Components, Apex development, and Service Cloud.
  • Experience with Salesforce API integration for applications living on various platforms.
  • Experience with DevOps tools, including GIT and SalesforceDX.

Preferred Qualifications

To take your application to the next level, you'll ideally have:

  • Previous Java experience.
  • Experience with Community Cloud.
  • Experience developing and deploying mobile apps on Salesforce1.

What We Offer

As a Southwest Airlines employee, you'll enjoy a range of benefits that enhance your career and personal life. These include:

  • Fly for free on any open seat on all Southwest flights (your eligible dependents too).
  • Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck.
  • Potential for annual ProfitSharing contribution towards retirement - when Southwest profits, you profit.
  • A dynamic and supportive work environment that fosters growth and development.
  • Opportunities to work with cutting-edge technologies and innovative solutions.

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from home while still being connected to our vibrant company culture. We're committed to providing a work environment that's inclusive, collaborative, and supportive, and we encourage our employees to bring their unique perspectives and experiences to the table.

Ready to Join Us?

If you're a motivated and talented Senior Salesforce Software Engineer looking for a new challenge, we invite you to apply for this exciting remote opportunity. With a competitive salary range of $30-40/hour and a comprehensive benefits package, this role offers a compelling career growth opportunity. Click the "Apply Now" button to get started!

Southwest Airlines is an Equal Opportunity Employer, and we're committed to diversity and inclusion in our hiring practices. We look forward to hearing from you!

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