Experienced Senior Business and Information Analyst – Digital Transformation and Innovation Leader for Immersive Guest Experiences

Introduction to Disney Experiences

At Disney Experiences, our mission is to create extraordinary immersive digital experiences for our world-class vacation brands, including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We're a team of innovators who power the magic, driving the end-to-end digital and physical Guest experience for all technology and digital-led initiatives across various lines of business. Our motto, "We Power the Magic!" reflects our commitment to delivering exceptional experiences that exceed our guests' expectations.

Job Overview

We're seeking a highly skilled and motivated Senior Business and Information Analyst to join our team. As a key member of our Tech & Digital project team, you will engage with the business, provide technical guidance and oversight, and play a crucial role in defining technology and service requirements to maximize the delivery of business value. Your expertise will help translate business needs into requirements that our team can use to design and develop innovative solutions. You will also coach and guide other analysts in business requirements gathering and develop best practices in business analysis.

Key Responsibilities

• Cultivate a strong network of technology and business leaders, influencing teams to achieve tasks without formal authority and thriving in roles and processes that are not clearly defined.
• Provide technical guidance and oversight, leading moderately complex analysis, and supporting the development of business analysis best practices for the organization.
• Mentor team members on best practices and standards, recommending improvements to processes and technology that enhance team effectiveness.
• Support pre-project business problem elicitation, feasibility, and business case definition, working with the business to determine the real issue that needs to be solved or the opportunity to do things differently.
• Develop moderately complex business cases, ensuring benefits align with strategic and tactical business objectives, and support the business in technical and financial feasibility assessments.
• Perform process modeling, discovering and documenting as-is processes, identifying high-level solution options, and designing and modeling to-be processes, performing gap analysis, and identifying areas for improvement.
• Organize, prioritize, and communicate portfolio activities across teams, ensuring everyone is coordinated and organized to anticipate and mitigate risks or challenges.
• Provide business change management support, ensuring benefits, impact, and release of all changes are tracked and managed, and communicated to relevant stakeholders.
• Provide project management and program management support, delivering subject matter expertise, supporting the development and maintenance of project timelines, and assisting in identifying and managing risks, issues, and dependencies.

Essential Qualifications and Skills

• 5+ years of experience in a similar role, with a strong background in business analysis techniques, such as information gathering methods, requirements documentation, process modeling, and process mapping.
• Experience managing and prioritizing projects, working seamlessly with various teams and stakeholders in a matrix organization, and demonstrated ability to thrive in roles and processes that are not defined, constantly evolving, and broad through self-reliance and resourcefulness.
• A four-year degree in a field such as Information Technology, Business, or a similar field, or related work experience.

Preferred Qualifications and Skills

• Experience working in a digital transformation environment, with a focus on innovation and immersive guest experiences.
• Knowledge of Agile methodologies and experience working in an Agile environment.
• Excellent communication, interpersonal, and leadership skills, with the ability to influence and motivate teams.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and develop creative solutions.

Career Growth Opportunities and Learning Benefits

At Disney Experiences, we're committed to helping our team members grow and develop their careers. As a Senior Business and Information Analyst, you'll have access to a range of training and development opportunities, including:

• Professional development programs, such as business analysis certifications and training in Agile methodologies.
• Mentorship and coaching from experienced leaders and professionals in the field.
• Opportunities to work on high-impact projects, driving innovation and digital transformation across the organization.
• A collaborative and dynamic work environment, with a focus on teamwork, creativity, and innovation.

Work Environment and Company Culture

At Disney Experiences, we're proud of our company culture, which is built on a foundation of innovation, creativity, and teamwork. Our team is passionate about delivering exceptional guest experiences, and we're committed to creating a work environment that is inclusive, supportive, and fun. As a Senior Business and Information Analyst, you'll be part of a dynamic and collaborative team, with access to a range of perks and benefits, including:

• A competitive salary and benefits package, with opportunities for career growth and development.
• A flexible and remote work environment, with the ability to work from home or in one of our office locations.
• Access to a range of training and development opportunities, including professional development programs and mentorship.
• A collaborative and dynamic work environment, with a focus on teamwork, creativity, and innovation.

Compensation, Perks, and Benefits

At Disney Experiences, we offer a competitive salary and benefits package, with opportunities for career growth and development. As a Senior Business and Information Analyst, you can expect:

• A competitive salary, with opportunities for bonuses and incentives.
• A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program.
• Access to a range of perks and benefits, including flexible work arrangements, remote work options, and a collaborative and dynamic work environment.
• Opportunities for career growth and development, including professional development programs, mentorship, and coaching.

Conclusion

If you're a motivated and experienced business analyst, looking for a new challenge and an opportunity to join a dynamic and innovative team, we want to hear from you. As a Senior Business and Information Analyst at Disney Experiences, you'll have the opportunity to work on high-impact projects, drive innovation and digital transformation, and deliver exceptional guest experiences. Apply now to join our team and start your journey with Disney Experiences!