Experienced Senior Experience Designer II – Transforming Customer Journeys through Innovative Design Solutions

Introduction to Workwarp and the Role

At Workwarp, we are passionate about empowering individuals and communities through innovative design solutions. As a leader in the industry, we are committed to delivering exceptional customer experiences that exceed expectations. We are now seeking an experienced Senior Experience Designer II to join our team of talented designers, strategists, and researchers. As a Senior Experience Designer II, you will play a critical role in shaping the future of our customer experience, designing brand-defining experiences for a range of consumer-facing products and services.

Job Highlights

• Compensation: A competitive salary range of $103,000.00 to $209,000.00 annually, depending on location and experience
• Start Date: Immediate openings available
• Location: Remote, with a hybrid work arrangement that includes work from home and assigned office days
• Position: Senior Experience Designer II
• Company: Workwarp, a company that values diversity, inclusivity, and employee growth

About the Role

As a Senior Experience Designer II, you will contribute to design initiatives that impact the end-to-end customer journey, designing innovative solutions that delight our customers. You will be an advanced design practitioner who grounds user-centered design solutions in product, tech, and business strategies. Your expertise will enable you to work independently, deliver reliably within deadlines, and mentor designers in your areas of expertise.

Key Responsibilities

• Generate multiple credible design solutions with guidance, participating in divergent and convergent group work
• Exhibit mastery of shared tools and software for design, understanding and applying patterns from our design system to create a consistent user experience
• Maintain organized working files and project directories, exploring, refining, and documenting design solutions thoroughly
• Participate in user insight-gathering activities through observation and note-taking, analyzing observations to develop insights and user insight communications
• Research competitive products, industry trends, and topics, designing solutions within our business context and revenue model
• Build a working knowledge of UI standards for common platforms, investigating and designing effective UI for targeted technologies
• Prioritize work and manage time for given tasks, articulating user, business, and/or technical reasoning for detailed design decisions in critiques or presentations
• Actively participate and contribute to group dialog and activities, applying active listening and productive conversational builds
• Present in meetings as a representative of primary discipline(s), providing mentorship in areas of expertise

Essential Qualifications

To be successful in this role, you will need to have:

• A Bachelor's degree or four or more years of work experience
• Four or more years of relevant work experience in UX, digital design skills, and prototyping
• Experience in user-centric design, with a portfolio of professional work that demonstrates your expertise
• Experience in Visual Design and UI animation, with a strong understanding of design principles and human-centered design approaches

Preferred Qualifications

While not essential, the following qualifications will be highly regarded:

• A Bachelor's or Master's degree in Design, with a focus on human-centered design, interaction design, or a related field
• Contributed to multiple design programs or shipped products with a large user base, with a proven track record of delivering successful design solutions
• Experience in contributing to overall product success, with a strong understanding of business goals and objectives

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong design skills, with expertise in UX, digital design, and prototyping
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Strong problem-solving skills, with the ability to analyze complex problems and develop creative solutions
• Ability to work independently, with a high degree of autonomy and self-motivation
• Strong attention to detail, with a focus on delivering high-quality design solutions

Career Growth Opportunities and Learning Benefits

At Workwarp, we are committed to the growth and development of our employees. As a Senior Experience Designer II, you will have access to a range of career growth opportunities and learning benefits, including:

• Professional development programs, with a focus on design, leadership, and business skills
• Mentorship opportunities, with experienced designers and leaders who can provide guidance and support
• Access to industry conferences and events, with opportunities to network and learn from other designers and industry experts
• A culture of continuous learning, with a focus on innovation, experimentation, and creativity

Work Environment and Company Culture

At Workwarp, we pride ourselves on our collaborative, inclusive, and dynamic work environment. Our company culture is built on a foundation of respect, empathy, and trust, with a focus on delivering exceptional customer experiences. As a Senior Experience Designer II, you will be part of a talented team of designers, strategists, and researchers who are passionate about innovation, creativity, and impact.

Compensation, Perks, and Benefits

We offer a competitive salary range of $103,000.00 to $209,000.00 annually, depending on location and experience. In addition to your salary, you will also be eligible for a range of perks and benefits, including:

• Health and wellness benefits, with a focus on employee well-being and mental health
• Short-term incentives, with opportunities to earn bonuses and rewards for outstanding performance
• 401(k) Savings Plan, with a company match and opportunities to save for your future
• Stock incentive programs, with opportunities to own a part of our company and share in our success
• Paid time off, with generous vacation and sick leave policies
• Parental leave, with support for new parents and families
• Adoption assistance, with support for employees who are adopting children
• Tuition assistance, with opportunities to learn and develop new skills

Conclusion

If you are a talented and experienced Senior Experience Designer II who is passionate about innovation, creativity, and impact, we encourage you to apply for this exciting opportunity. With a competitive salary, comprehensive benefits, and a collaborative, inclusive work environment, this is a role that will challenge you, inspire you, and help you grow as a designer and a professional. So why wait? Apply today and join our team of talented designers, strategists, and researchers who are shaping the future of customer experience.