Senior Systems Administrator – Hybrid Remote Opportunity for Experienced IT Professionals in Healthcare Technology

Introduction to Medtronic and Our Mission

At Medtronic, we are driven by our Mission to alleviate pain, restore health, and extend life for millions of people worldwide. As a global leader in healthcare technology, we are committed to improving patient outcomes and making a positive impact on the lives of individuals and communities. Our team of 90,000+ passionate people is dedicated to searching out and finding solutions to the most challenging health problems facing humanity. We are engineers at heart, putting ambitious ideas to work to generate real solutions for real people.

About the Role – Senior Systems Administrator

We are seeking a highly skilled and experienced Senior Systems Administrator to join our team. As a Senior Systems Administrator, you will play a critical role in driving the success of our organization by providing technical expertise and support to our internal stakeholders. This is a hybrid remote opportunity, offering a flexible work arrangement that allows you to work from home and collaborate with our team in a dynamic and fast-paced environment.

Key Responsibilities

• Lead Field Implementation efforts, including significant travel to hospitals across the US, to ensure successful deployment of our medical device and software offerings
• Perform hands-on installation work at customer locations, providing technical expertise and support to our customers
• Develop a deep understanding of the installation process for HealthCast products, with a focus on optimizing our deployment methodologies
• Provide effective communication, both verbally and in written form, to internal stakeholders and customers, ensuring that project requirements are met and expectations are exceeded
• Conduct on-site IT trainings to hospital staff on our products, providing guidance on how to configure their environment for optimal use
• Ensure installation work meets the highest quality and customer service standards, providing "Level 2" technical support for all HealthCast products
• Collaborate with our Sales Directors and Sales Engineers to provide technical input and support, driving sales growth and customer satisfaction
• Develop and deploy hardware and software tools that optimize field installations and configurations, providing feedback to R&D on how to make products easier to deploy and support in the field

Essential Qualifications

To be successful in this role, you will need to possess a Bachelor's degree and have at least 10+ years of experience as an IT professional, with a strong emphasis on Windows-based systems, networking, and wireless technologies. You will also need to have excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.

Preferred Qualifications

While not required, we prefer candidates with experience scripting, deploying equipment in a customer environment, and working in a hospital setting. Additionally, experience with networking technologies, including set up and configuration of routers, switches, VLANs, subnets, firewalls, and general network troubleshooting skills, is highly desirable. A sound background with Microsoft products, including Windows OS, Server, and SQL Server, as well as experience with virtualization technologies and cloud computing, including VMWare and Azure, is also preferred.

Skills and Competencies

To succeed in this role, you will need to possess a range of technical, business, and interpersonal skills, including:

• Strong technical expertise in Windows-based systems, networking, and wireless technologies
• Excellent problem-solving and analytical skills, with the ability to analyze complex technical issues and develop effective solutions
• Effective communication and interpersonal skills, with the ability to work collaboratively with internal stakeholders and customers
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines
• Ability to work in a fast-paced environment, with a focus on delivering high-quality results and exceeding customer expectations

Career Growth Opportunities and Learning Benefits

At Medtronic, we are committed to helping our employees grow and develop in their careers. As a Senior Systems Administrator, you will have access to a range of training and development opportunities, including technical training, leadership development programs, and mentorship opportunities. You will also have the opportunity to work on complex and challenging projects, collaborating with experienced professionals who are passionate about making a positive impact on the lives of others.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, inclusivity, and collaboration. We believe in creating a work environment that is dynamic, fast-paced, and supportive, where employees can thrive and grow in their careers. We offer a range of benefits and perks, including flexible work arrangements, competitive compensation and benefits packages, and opportunities for professional development and growth.

Compensation, Perks, and Benefits

We offer a competitive salary range of $92,000 - $138,000, depending on experience, as well as a range of benefits and perks, including flexible work arrangements, comprehensive health insurance, retirement savings plans, and paid time off. We also offer opportunities for professional development and growth, including training and development programs, mentorship opportunities, and tuition reimbursement.

Conclusion

If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Senior Systems Administrator at Medtronic, you will have the opportunity to work on complex and challenging projects, collaborate with experienced professionals, and make a positive impact on the lives of others. Don't miss out on this opportunity to join our team and help us change the face of healthcare technology.

Apply now to join our team and start your journey as a Senior Systems Administrator at Medtronic. We look forward to hearing from you!