Experienced Logistics Supervisor for Delivery Operations with CDL Requirement – Leadership Opportunity in a Dynamic Environment

Introduction to Our Company

We are a leading organization in the logistics and delivery sector, committed to providing exceptional service to our customers while fostering a culture of excellence and growth among our team members. With a strong focus on innovation, customer satisfaction, and employee development, we are seeking a highly motivated and experienced logistics professional to join our team as a Supervisor for Delivery Operations. This role requires a CDL (Commercial Driver's License) and offers a unique opportunity for career advancement and professional growth in a dynamic and fast-paced environment.

Job Overview

The Supervisor, Delivery Operations will be responsible for leading a team of delivery merchandisers and cashiers, ensuring the efficient delivery and merchandising of our products while meeting company distribution objectives. This role involves onboarding new team members, responding to customer issues, optimizing route efficiency, adhering to safety and compliance policies, and fostering a positive working environment. The ideal candidate will have a strong background in logistics, leadership, and team management, with excellent communication and problem-solving skills.

Key Responsibilities

• Partner with Talent Acquisition on the hiring process, including interviews and onboarding, to ensure the right fit for the role and achieve budgeted staffing needs
• Manage, lead, and motivate a team of Full-Service Delivery Merchandisers and Cashiers to deliver results by communicating company goals and deadlines
• Engage and develop teammates through effective performance management, coaching, and training
• Implement continuous improvement methods while maintaining customer focus and embodying company purpose and values to inspire servant leadership
• Teach, coach, and train Delivery Merchandisers on processes and procedures necessary to maximize profit and productivity while maintaining satisfactory customer service
• Ensure core internal audit guidelines and procedures are followed and met, including cash handling, Kronos time-card management, fuel card management, etc.
• Manage delivery and merchandising of all pre-sold orders in the assigned territory, ensuring that satisfactory customer service levels and company standards are maintained
• Monitor key business indicators, including the number of cases delivered, shrink result, percentage of orders served and delivered, and develop action plans based on opportunities to drive productivity gains
• Establish a safe working environment, ensuring teammates are properly trained in safe working techniques, including safety blitzes, evaluations, and annual testing
• Partner cross-functionally to manage and lead effective communication with sales, warehouse, and route planning teams

Essential Qualifications

• High school diploma or GED
• Knowledge acquired through up to 12 months of work experience
• Mandatory requirement to obtain a Class A CDL
• Prior leadership and management experience is a plus
• Must demonstrate good planning techniques and organizational skills
• Ability to lead, coach, and develop a team
• Ability to manage constant change in a fast-paced environment
• Strong computer skills, including SAP, Microsoft Office Excel, PowerPoint, laptop, iPad, and Smart Phone
• Must be able to lift and merchandise products up to 75 pounds and use material handling units (hand cart, CooLift, Pallet Jacks)

Preferred Qualifications

• Preferred 2 years of education beyond high school in college or technical school
• Class A Commercial Driver's License
• Knowledge of CCCI Sales and Delivery operations is preferred

Career Growth Opportunities and Learning Benefits

At our company, we are committed to the growth and development of our team members. As a Supervisor for Delivery Operations, you will have access to a range of training and development programs, including paid training, performance management, and coaching. You will also have opportunities to advance your career within the company, taking on new challenges and responsibilities as you grow and develop in your role.

Work Environment and Company Culture

Our work environment is dynamic and fast-paced, with a focus on teamwork, communication, and customer satisfaction. We value diversity, equity, and inclusion, and we are committed to creating a workplace culture that is respectful, supportive, and inclusive of all team members. As an EEO/Affirmative Action Employer, we welcome applications from qualified candidates of all backgrounds and perspectives.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range of $58,000.00 - $65,000.00 per year, depending on experience. Our benefits package includes paid training, paid time off, paid holidays, 401(k) with company matching, employee stock purchase plan, group health insurance, and basic and supplemental life insurance. We also offer opportunities for career advancement and professional growth, as well as a range of perks and incentives to recognize and reward our team members' hard work and contributions.

Conclusion

If you are a motivated and experienced logistics professional looking for a new challenge and opportunity for growth, we encourage you to apply for this exciting role. As a Supervisor for Delivery Operations with CDL Requirement, you will have the opportunity to lead a team, develop your skills and expertise, and contribute to the success of our company. Don't hesitate – apply today and join our team of dedicated and passionate professionals who are committed to delivering exceptional service and results.

Apply now and take the first step towards an exciting and rewarding career with our company!