Experienced Supply Chain Professional - Remote Supply & Demand Planner for E-commerce and Wholesale Operations

Introduction to Numi Organic Tea

Imagine being part of a company that inspires well-being and makes a positive impact on the planet. At Numi Organic Tea, we are dedicated to providing the purest, best-tasting organic tea while promoting sustainability and social responsibility. As a leading purveyor of premium quality organic, non-GMO, and Fair Trade Certified teas, we are seeking a highly skilled and motivated Supply & Demand Planner to join our team. This remote position offers the opportunity to work with a dynamic and innovative company, driving results and defining the industry standard for supply chain management.

About the Position

The Supply & Demand Planner will play a critical role in maintaining our multiple e-commerce platforms, ensuring system functionality, compliance, accurate data management, and optimal inventory levels. This position requires collaboration with cross-functional teams, including Finance, Marketing, Operations, and 3PLs, to align supply with anticipated demand, ultimately maximizing profitability and minimizing out-of-stocks. The successful candidate will also support SKU-level planning for our wholesale business, including Food Service and Retail.

Key Responsibilities

• Perform inventory management entries and analysis in Shopify, maintaining accurate inventory and reporting, and reconciling in our ERP system (Sage)
• Prepare demand planning and inventory transfers to our e-commerce 3PL (World Pantry), reconciling inventory and collaborating with WP as needed
• Partner with Marketing and Finance to understand promotional strategy and activity by item and time frame, assisting with demand planning
• Resolve and troubleshoot errors in Shopify customer data and review, monitor, and troubleshoot EDI 940s/945s to/from World Pantry and Sage
• Perform Amazon Vendor Central (VC) demand planning, pulling SKU-level forecasting from VC for each SKU/ASIN to determine short/long-term demand, and providing reporting to Operations
• Maintain inventory levels in Amazon Seller Central (SC), pulling inventory reports from SC, and issuing the appropriate POs/inventory transfers for shipments to FBA/FBM
• Prepare SKU-level forecasts for Retail sales, utilizing historic data, customer inventory reports, syndicated sales data, and promotional activity cycles
• Project Food Service SKU-level demand through direct and indirect customers, managing company SKU forecasts based on annual company targets, and reviewing and updating on a monthly basis

About You

To be successful in this role, you will have:

• Minimum two years of administrative experience in Shopify/Amazon, preferably with CPG products
• Strong proficiency in inventory management and data analysis
• Experience in demand planning and ERP systems, and other data analysis tools (EDI experience a plus)
• Excellent communication skills to effectively collaborate with cross-functional teams and present data-driven insights to stakeholders
• Ability to identify and address potential demand issues, analyze root causes, and propose solutions
• Knowledge of online retail trends, customer behavior analysis, and digital marketing strategies (a plus)
• A self-starter with the ability to accomplish objectives with minimal supervision, possessing a sense of urgency, an acute attention to detail, and strong organizational skills
• Embracing newly assigned projects with enthusiasm, working well under pressure, and meeting multiple deadlines
• Possessing a strong working knowledge of computer programs, including Excel, Word, CRM, PowerPoint, and other MS Office programs (Advanced-level Excel preferred)
• Bachelor's Degree from an accredited college/university or equivalent combination of education and experience

Essential Skills and Competencies

The ideal candidate will have:

• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Ability to work in a fast-paced environment, with a sense of urgency and attention to detail
• Strong knowledge of inventory management, demand planning, and supply chain operations
• Experience with e-commerce platforms, including Shopify and Amazon
• Strong proficiency in MS Office, including Excel, Word, and PowerPoint

Career Growth Opportunities and Learning Benefits

At Numi Organic Tea, we are committed to the growth and development of our employees. As a Supply & Demand Planner, you will have the opportunity to:

• Develop your skills in inventory management, demand planning, and supply chain operations
• Work with a dynamic and innovative company, driving results and defining the industry standard for supply chain management
• Collaborate with cross-functional teams, including Finance, Marketing, and Operations
• Participate in training and development programs, including workshops, webinars, and conferences
• Advance your career in a growing and dynamic company, with opportunities for professional growth and advancement

Work Environment and Company Culture

At Numi Organic Tea, we are proud of our company culture, which is built on the values of:

• Sustainability and social responsibility
• Authenticity and transparency
• Creativity and innovation
• Commitment to people and the planet

We offer a remote work environment, with the opportunity to work from home and collaborate with a dynamic and innovative team. Our company culture is built on the principles of respect, empathy, and open communication, and we are committed to creating a positive and supportive work environment.

Compensation, Perks, and Benefits

We offer a competitive salary range of $75,000 - $90,000, depending on experience and location. Our benefits package includes:

• Medical, dental, and vision insurance
• Life insurance and 401K
• Opportunities for professional growth and advancement
• A dynamic and innovative work environment
• A company culture that values sustainability, social responsibility, and employee well-being

Conclusion

If you are a motivated and skilled supply chain professional, looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As a Supply & Demand Planner at Numi Organic Tea, you will have the opportunity to drive results, define the industry standard for supply chain management, and make a positive impact on the planet. Don't miss out on this exciting role - apply now and join our dynamic and innovative team!