Social Work Lead - Penn Partners in Care Program - Remote Opportunity with Competitive Salary and Comprehensive Benefits in Bala Cynwyd, PA

Join the Penn Medicine Team as a Social Work Lead and Make a Difference in Patient Care

Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. We are seeking a highly skilled and compassionate Social Work Lead to join our Penn Partners in Care (PPiC) program team. As a Social Work Lead, you will play a critical role in supervising a team of social workers, providing social services to individual patients, and collaborating with healthcare professionals to improve care management workflows.

About Penn Medicine and Penn Partners in Care

Penn Medicine is a world-renowned academic medical center that combines clinical care, research, and education to provide the best possible outcomes for patients. Our mission is to improve the health and well-being of individuals and communities through innovative care, research, and education. The Penn Partners in Care program is a key initiative that aims to enhance care coordination, patient engagement, and population health management.

Job Summary

The Social Work Lead for the Penn Partners in Care Program is responsible for the daily oversight of social workers who provide services to primary care practices. The successful candidate will have a strong background in social work, excellent leadership and communication skills, and the ability to work collaboratively with healthcare professionals to drive patient-centered care. This is a unique opportunity to lead a team of social workers, make a positive impact on patient care, and contribute to the growth and development of the PPiC program.

Key Responsibilities

• Provide professional guidance, oversight, and support to the PPiC Social Workers
• Recommend and implement changes to develop the role of the PPiC Social Workers
• Hire, onboard, and manage Social Workers, including maintaining an orientation and training program
• Provide daily oversight of staffing, schedules, and payroll for the Social Workers
• Manage referral pools and delegate daily assignments to the team
• Prepare and deliver performance evaluations for the Social Workers
• Maintain support for an individual panel of Social Work referrals in addition to supervisory responsibilities (up to 50% of total hours worked)
• Collaborate with Clinical Leads and Program Director to develop and improve workflows and processes to support the Social Work role
• Interact with hospital, home care, and post-acute program managers to promote effective communication channels to support patients
• Interact with Practice Managers across the regions to assure coordinated and efficient delivery of care management services
• Participate in committees or workgroups to support the improvement and development of the care management program
• Run performance and volume reports for the team and review and analyze program data to assist in program evaluation and team productivity
• Use quality improvement strategies to identify opportunities to improve services
• Participate in payer initiatives that pertain to social services
• Represent PPiC in community collaborative meetings for social work with other Philadelphia health systems
• Coordinate with Penn-supported social resource volunteer groups to supplement PPiC social services to patients
• Participate in PPiC program meetings
• Represent PPiC with the social platform vendor (Findhelp) by attending relevant meetings
• Provide staff support by participation in the PPiC staff meetings, SW meetings, and one-to-one staff meetings

Requirements and Qualifications

Essential Qualifications:

• Master's Degree in Social Work required
• Licensed Social Worker required
• Dual PA & NJ License obtained within 6 months of hire required
• 3+ years of relevant healthcare experience required
• 1+ year of prior supervisory experience preferred

Preferred Qualifications:

• Experience in care management, population health, or social work leadership
• Knowledge of healthcare systems, patient-centered care, and social determinants of health
• Excellent communication, leadership, and interpersonal skills

Skills and Competencies

To be successful in this role, you will need:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with healthcare professionals
• Knowledge of social work principles, practices, and regulations
• Analytical and problem-solving skills
• Ability to prioritize tasks and manage multiple responsibilities

Career Growth Opportunities and Learning Benefits

At Penn Medicine, we are committed to the growth and development of our employees. As a Social Work Lead, you will have opportunities to:

• Develop your leadership and management skills
• Contribute to the growth and development of the PPiC program
• Collaborate with healthcare professionals to drive patient-centered care
• Participate in quality improvement initiatives and payer initiatives
• Access comprehensive training and education programs

Work Environment and Company Culture

At Penn Medicine, we value our employees and strive to create a work environment that is supportive, inclusive, and rewarding. Our culture is built on:

• Respect and empathy for patients, families, and employees
• Collaboration and teamwork
• Innovation and creativity
• Excellence and quality in all aspects of our work

Compensation, Perks, and Benefits

We offer a comprehensive compensation and benefits package that includes:

• Competitive salary
• Comprehensive health insurance
• Retirement savings plan
• Paid time off
• Prepaid tuition assistance program
• Employee assistance program

Conclusion

If you are a compassionate and skilled social worker looking for a leadership opportunity, we encourage you to apply for this exciting role. As a Social Work Lead at Penn Medicine, you will have the opportunity to make a positive impact on patient care, contribute to the growth and development of the PPiC program, and work with a talented team of healthcare professionals. Please submit your application today!