Revenue Operations and Back Office Support Specialist - Temporary Part-Time Role with Opportunities for Growth
Join the Team at ZoomInfo: Where Innovation Meets Excellence
Imagine being part of a dynamic team that values creativity, innovation, and teamwork. At ZoomInfo, we encourage our employees to take charge, be proactive, and strive for excellence. We're looking for a motivated and detail-oriented individual to join our Revenue Operations team in a temporary part-time capacity. As a Revenue Operations and Back Office Support Specialist, you'll play a critical role in managing business requests, supporting process automation, and contributing to the success of our organization.
About ZoomInfo: The Trusted Go-to-Market Platform
ZoomInfo (NASDAQ: ZI) is a leading provider of real-time data, insights, and technology to businesses worldwide. Our platform helps companies find, acquire, and grow their customers, increasing efficiency, consolidating technology stacks, and aligning sales and marketing teams. With over 35,000 customers globally, we're committed to delivering accurate and reliable solutions that drive business success.
Job Summary
We're seeking a highly organized and analytical individual to join our Revenue Operations team as a temporary part-time Revenue Operations and Back Office Support Specialist. This role is for a three-month assignment, working 29 hours per week. As part of the Process Automation & Excellence team, you'll work closely with internal stakeholders, report to the Senior Manager of Process Automation & Excellence, and support "Run the Business" initiatives for the RevOps organization.
Key Responsibilities
- Intake Request Management: Manage, review, and support intake requests in JIRA, ensuring that all requests are properly documented, prioritized, and addressed.
- Requirements Gathering: Assist in gathering and validating requirements for ongoing business needs, collaborating with stakeholders to ensure that solutions meet business objectives.
- Testing and Quality Assurance: Perform UAT and/or BAT testing to ensure that solutions meet business requirements and are thoroughly tested.
- Sprint Planning: Participate in sprint planning activities, contributing to the development of project plans and ensuring that all stakeholders are aligned.
- Asset Creation and Enablement: Support the creation and enablement of assets, ensuring that all materials are accurate, up-to-date, and meet business needs.
- Collaboration and Communication: Build strong relationships with internal stakeholders, providing excellent communication and support to ensure that business needs are met.
Essential Qualifications
- Experience: 3+ years of experience in operations or project management roles, with a proven track record of success in managing business requests and supporting process automation.
- Salesforce Administration: Salesforce administration experience is a plus, with a strong understanding of Salesforce functionality and capabilities.
- JIRA and SCRUM: Hands-on experience with JIRA and SCRUM certification preferred, but not required.
- Analytical Skills: Strong analytical skills, with the ability to assess and adapt processes as needed.
- Communication: Effective communicator, able to build strong relationships within and outside the organization.
Preferred Qualifications
- Project Management Certification: Project management certification (e.g., PMP, Agile) is a plus.
- Technical Skills: Experience with technical tools and platforms, such as data analytics and visualization tools.
- Business Acumen: Strong business acumen, with a deep understanding of business operations and process automation.
What We Offer
- Competitive Compensation: $46.50 per hour for this temporary part-time role.
- Opportunities for Growth: Opportunities for growth and development, with a focus on employee learning and success.
- Dynamic Work Environment: A dynamic and fast-paced work environment, with a team that values innovation and excellence.
- Flexible Work Arrangements: Remote work arrangements available, with flexible scheduling to accommodate your needs.
- Equal Opportunity Employer: ZoomInfo is an Equal Opportunity Employer, committed to diversity, equity, and inclusion.
Why Join Us?
At ZoomInfo, we're committed to creating a work environment that values innovation, teamwork, and excellence. As a Revenue Operations and Back Office Support Specialist, you'll have the opportunity to contribute to the success of our organization, working with a talented team of professionals who are passionate about delivering exceptional results. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply.
How to Apply
If you're a motivated and detail-oriented individual with a passion for process automation and business operations, we encourage you to apply for this exciting opportunity. Please submit your application today, including your resume and a cover letter that highlights your experience and qualifications.
Don't Hesitate, Apply!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards joining our team!
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