Risk Operations Analyst - Global Payment Fraud Disruption and Cybercrime Prevention

Join the World's Leading Payments Technology Company: Visa

Visa is a global leader in payments and technology, connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories. With a mission to uplift everyone, everywhere by being the best way to pay and be paid, Visa enables individuals, businesses, and economies to thrive. We're now seeking a highly skilled and motivated Risk Operations Analyst to join our cutting-edge Risk Operations Center (ROC) team, focused on identifying and mitigating high-impact fraud attempts in the global payment ecosystem.

About the Role

The Risk Operations Analyst is a high-visibility and demanding role, responsible for detecting and disrupting fraud events identified by the Risk Operations Center, a key component of Global Risk's Payment Fraud Disruption organization. This position will be responsible for all aspects of monitoring, alert development, incident review, escalation, and documentation of alerts. As a Risk Operations Analyst, you will play a critical role in protecting the payment ecosystem and preventing payment fraud.

Key Responsibilities

• Fraud Detection and Disruption: Identify and mitigate payments-based attacks affecting Visa's clients or brand, working closely with the Risk Operations Center team.
• Analytics and Problem-Solving: Perform analytics of complex data models to evaluate the legitimacy of transactional logs, and detail-oriented problem-solving to monitor and respond to a wide variety of proprietary Visa solutions used to identify potential fraud and risk-based activity.
• Incident Management: Ensure incidents are escalated to the proper support teams for validation and mitigation, and coordinate incident handling with regional Risk groups.
• Communication and Collaboration: Collaborate with Visa teams and clients during fraud events to provide real-time status and decision-making, and serve as a first responder for all Visa fraud alerting platforms.
• Metrics and Reporting: Capture key metrics for the Risk Operations Center to ensure goals related to these metrics are met, and design reports with meaningful trends and fraud stats.

Additional Responsibilities

• Process Improvements: Identify opportunities for process improvements, system enhancements, and procedural changes.
• Technical Analysis: Provide technical analysis support to the Global Risk organization to protect the payment ecosystem.
• Collaboration and Communication: Collaborate with Payment Systems Intelligence to recognize and implement measures to identify and disrupt current fraud and cybercrime threats to the payments ecosystem.

Requirements and Qualifications

Basic Qualifications

• Education: Bachelor's Degree or an Advanced Degree (e.g., Masters, MBA, JD, MD, or PhD).
• Work Experience: 2 or more years of work experience.

Preferred Qualifications

• Work Experience: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree.
• Payment Fraud or Cybersecurity Experience: Minimum 5 years of experience in payment fraud or cybersecurity, e.g., cybercrime fraud and/or ethical hacking.
• Flexibility: Flexibility to work in shifts, during weekends (including holidays), and extended hours as needed.
• Passion for Fraud Schemes and Cybercrime Investigations: A passion for fraud schemes and cybercrime investigations.
• Technical Skills: Knowledge of transactions, systems processing transactions, and overall transaction process; understanding of networks, risk management, network security, and security operations.

What We Offer

Compensation and Benefits

Visa offers a competitive salary, with an estimated salary range for a new hire into this position of $94,100 to $166,150 USD per year, which may include potential sales incentive payments (if applicable). In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Environment and Culture

As a remote position, you will have the flexibility to work from anywhere, with the opportunity to be part of a global team. Visa is an EEO Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.

Career Growth Opportunities and Learning Benefits

At Visa, we believe in empowering our employees to grow and develop their skills. This role offers opportunities for professional growth, learning, and development in a fast-paced and dynamic environment. You will have the chance to work with cutting-edge technologies, collaborate with experts in the field, and contribute to the prevention of payment fraud.

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

Conclusion

Join Visa's Risk Operations Center team as a Risk Operations Analyst and play a critical role in protecting the global payment ecosystem from fraud and cybercrime threats. With a competitive salary, comprehensive benefits package, and opportunities for career growth and learning, this is an exciting opportunity to be part of a world-leading payments technology company. Apply now and take the first step towards a rewarding career in risk operations and fraud prevention!