Experienced Lead Director of Data Science and Patient Safety Analytics for CVS Health – Driving Innovation in Healthcare through AI and Data-Driven Solutions

Introduction to CVS Health

At CVS Health, we are driven by a singular, clear purpose: to bring our heart to every moment of your health. This purpose guides our commitment to delivering enhanced, human-centered healthcare for a rapidly changing world. Embedded in our brand with heart at its center, our mission sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose, empowering every individual who works at CVS Health to feel inspired by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable.

Job Overview

The Retail Pharmacy Research team maintains industry-leading analytical solutions to enable a roadmap that drives technology development and innovation, while delivering high-quality and high-value solutions. As the Lead Director of Data Science and Patient Safety Analytics, you will report to the Senior Vice President - Patient Safety and Pharmacy Operations Analytics. You will leverage your technical and product management expertise to drive our AI innovation and disrupt the way CVS Pharmacy fills prescriptions. You will lead scientific solutions and processes designed to support the dispensing of controlled substances across 9,700+ pharmacy locations. An ideal candidate in this role will be expected to lead, train, and develop a team of data scientists who will be responsible for maintaining current processes as well as fostering innovative solutions to drive continuous quality improvement within our retail specialty units. Prevention of patient safety events through systematically determined solutions powered by AI/ML will be the foundation of this team's mission.

Key Responsibilities

• Lead initiatives to improve patient safety and promote professional practice solutions using both traditional and AI/ML approaches
• Leverage technology depth to engage with key leaders across the enterprise to identify new applications of AI in patient safety topics
• Input business requirements from various stakeholders, lead analysis of vast amounts of data, and subsequently coordinate strategies and tactics to solve complex problems
• Direct or facilitate proper testing of analytical solutions, including AI and machine learning, to ensure results are consistent with business requirements
• Create and present meaningful and insights-driven materials on analytical outcomes with recommendations and proceed to direct various audiences, including internal stakeholders and senior leadership
• Develop and mentor data scientists, contribute to their learning and training plan, knowledge sharing, and provide feedback on technology stack

Essential Qualifications

To be successful in this role, you will need:

• 6+ years of experience leading and inspiring high-performing teams, providing timely and periodic feedback to direct reports, and holding them accountable for achieving quality results
• Ability to think strategically, including defining objectives, analyzing key components, managing financial implications, assessing risk, and developing a strategy to achieve success
• 8+ years of experience in the Product Development Lifecycle (SDLC) and agile development, including providing business requirements focused on data and analytics
• Strong leadership skills, strategic mindset, and experience leading highly technical teams focused on delivering data and analytics solutions in healthcare
• Strong organizational skills, ability to work on multiple tasks in parallel, and consistently prioritize key objectives
• Ability to engage with senior business stakeholders, execute level communication, and influencing skills
• Deep experience with data modeling/analysis using SQL, Python, Tableau, and/or other advanced analytical tools
• Highly motivated individual to work in a fast-paced environment, both independently and with a team

Preferred Qualifications

While not required, the following qualifications are preferred:

• Strong analytical and data skills, including solid training in statistics and data analysis, understanding of data management and visualization, ability to interpret results of AI models
• Related experience using and managing programs using Cloud (Azure, GCP, etc.) technologies
• Advanced programming skills in Python, R, TensorFlow, or other data science environments; strong data management and reporting skills, understanding of deploying AI models in real-time production environments, including cloud (Azure, AWS), Flash-based systems, etc.
• Excellent project management skills, ability to lead and participate in multiple projects and initiatives, and properly prioritize her/his own experience as well as that of direct reports, and adjust needs as necessary to meet deadlines
• Highest level of attention to detail while working within legal and compliance guidelines, primarily around HIPAA, patient safety work product, and attorney/client privilege while working with sensitive, confidential, and protected information

Education and Career Development

A Bachelor's degree is required, and a Master's degree in Statistics, Computer Science, Science, or a related STEM field is also desirable. At CVS Health, we are committed to helping our colleagues grow and develop their careers. You will have access to a wide range of training and development programs, including mentorship opportunities, online courses, and conferences. We also offer a competitive compensation and benefits package, including a 401(k) retirement savings plan, employee stock purchase plan, and comprehensive health insurance.

Work Environment and Company Culture

At CVS Health, we are proud of our diverse and inclusive workplace culture. We believe that our colleagues are our greatest asset, and we strive to create an environment that is supportive, collaborative, and empowering. We offer a range of employee benefits, including flexible work arrangements, employee recognition programs, and a comprehensive wellness program. We are also committed to giving back to our communities, and we offer a range of volunteer opportunities and community outreach programs.

Compensation and Benefits

The salary range for this position is $70-$80 per year, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:

• Comprehensive health insurance, including medical, dental, and vision coverage
• 401(k) retirement savings plan with company match
• Employee stock purchase plan
• Flexible work arrangements, including telecommuting and flexible hours
• Comprehensive wellness program, including fitness classes, health coaching, and employee recognition programs
• Opportunities for career advancement and professional development

How to Apply

If you are a motivated and experienced data science professional looking for a new challenge, please submit your application, including your resume and a cover letter, to the link provided below. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply Job!

Conclusion

At CVS Health, we are committed to delivering innovative and effective solutions to improve healthcare outcomes. As the Lead Director of Data Science and Patient Safety Analytics, you will play a critical role in driving our AI innovation and disrupting the way we deliver healthcare. If you are a motivated and experienced data science professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Join our team and help us bring our heart to every moment of healthcare.