Remote Customer Service and Data Entry Representative - Claims Coordination Team Support

Join Our Team: Remote Customer Service and Data Entry Opportunity

At Arsenault, we're committed to delivering exceptional service and support to our clients. We're now seeking a highly organized and detail-oriented Remote Customer Service and Data Entry Representative to join our claims coordination team. As a key member of our team, you'll play a vital role in providing administrative support and ensuring the smooth processing of claims.

About Our Company and Industry

Arsenault is a leading provider of claims coordination services, dedicated to helping our clients navigate complex claims processes. Our team is passionate about delivering personalized support and expertise to our clients, and we're committed to fostering a culture of excellence and innovation. As a remote team member, you'll be part of a dynamic and collaborative work environment that values flexibility, teamwork, and professional growth.

Key Responsibilities

• Data Entry and Claims Processing: Accurately and efficiently enter claims information into our claims management systems, ensuring data integrity and attention to detail.


• Follow-up and Issue Resolution: Proactively follow up on missing information to facilitate claims processing, and resolve any issues that may arise during the claims lifecycle.


• Invoice Review and Verification: Carefully review invoices to ensure accuracy and completeness, and verify information as needed.


• Reporting and Analytics: Compile reports from our systems, providing valuable insights and information to support claims coordination and business decision-making.


• Administrative Support: Provide general administrative support to the claims coordination team, including responding to inquiries and addressing queries in a timely and professional manner.

Essential Qualifications and Skills

To succeed in this role, you'll need:

• High School Diploma: A high school diploma or equivalent is required.


• Relevant Work Experience: 6 months to 1 year of work experience in a related field, such as customer service, data entry, or administration.


• Basic Computer and Typing Skills: Proficiency in basic computer applications, including typing skills with a high level of accuracy.


• Attention to Detail: Strong attention to detail and ability to maintain accuracy in a fast-paced environment.


• Background Investigation: Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.


• Unrestricted Work Authorization: Must have unrestricted work authorization to work in the United States.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience with Claims Management Systems: Previous experience working with claims management systems or similar software applications.


• Excellent Communication Skills: Strong written and verbal communication skills, with the ability to effectively interact with colleagues, clients, and stakeholders.


• Proactive and Self-Motivated: A proactive and self-motivated individual who is comfortable working in a remote environment with minimal supervision.

What We Offer

At Arsenault, we're committed to providing a comprehensive benefits package and a supportive work environment. As a Remote Customer Service and Data Entry Representative, you'll enjoy:

• Competitive Salary and Benefits: A competitive salary and benefits package, including medical, dental, and vision plans, life and accident insurance, 401(K), and employee stock purchase plan.


• Flexible Work Hours: Flexible work hours, with availability varying by office and job function.


• Professional Development Opportunities: Ongoing training and development opportunities to support your career growth and professional development.


• Employee Assistance Program: Access to an employee assistance program, providing support and resources for personal and professional challenges.


• Matching Gift Program: A matching gift program, allowing you to support your favorite charities and causes.

Company Culture and Work Environment

At Arsenault, we value diversity, equity, and inclusion, and are committed to fostering a culture of respect, empathy, and collaboration. As a remote team member, you'll be part of a dynamic and supportive work environment that prioritizes flexibility, work-life balance, and employee well-being.

Equal Employment Opportunity

Arsenault is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic.

Ready to Join Our Team?

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service and support, we encourage you to apply for this exciting opportunity. As a Remote Customer Service and Data Entry Representative, you'll play a vital role in our claims coordination team and contribute to our mission of delivering exceptional service and support to our clients.

Apply Now! and take the first step towards a rewarding career with Arsenault.

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