**Experienced Remote Customer Service and Data Entry Representative - Claims Coordination Team**

Join Our Team: Empowering Customer Service and Administrative Excellence from the Comfort of Your Home

Arsenault is a leading organization dedicated to delivering exceptional services and support to its clients. We are currently seeking a highly skilled and detail-oriented Remote Customer Service and Data Entry Representative to join our claims coordination team. As a remote employee, you will have the opportunity to work from the comfort of your own home, providing administrative and staff support services to our team. If you possess excellent communication skills, a strong attention to detail, and the ability to work independently, we encourage you to apply for this exciting opportunity.

About Our Company and Culture

At Arsenault, we pride ourselves on fostering a culture of excellence, integrity, and respect. Our team is comprised of dedicated professionals who are passionate about delivering exceptional services and support to our clients. We believe in providing a work environment that is inclusive, diverse, and supportive, where every employee has the opportunity to grow and thrive. As a remote employee, you will be an integral part of our team, working collaboratively with our claims coordination team to ensure seamless service delivery.

Position Summary

As a Remote Customer Service and Data Entry Representative, you will play a critical role in providing administrative and staff support services to our claims coordination team. Your primary responsibilities will include data entry of claims information into our claims management systems, following up on missing information, reviewing invoices for accuracy, and compiling reports from systems with claims information. If you have a strong attention to detail, excellent communication skills, and the ability to work independently, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Data Entry: Enter claims information into our claims management systems with accuracy and efficiency.
• Claims Follow-up: Follow up on missing information to ensure timely processing of claims.
• Invoicing: Review invoices to ensure accuracy and completeness.
• Reporting: Compile reports from systems with claims information to support business decision-making.
• Customer Service: Provide exceptional customer service to clients and internal stakeholders.
• Documentation: Maintain accurate and up-to-date records and documentation.

Essential Qualifications:

Education:

• High School Diploma: A high school diploma or equivalent is required.

Experience:

• 6-12 Months of Work Experience: A minimum of 6-12 months of work experience in customer service, data entry, or a related field.

Skills:

• Basic Computer Skills: Proficiency in basic computer applications, including Microsoft Office.
• Typing Skills: Excellent typing skills with high accuracy and efficiency.
• Attention to Detail: Strong attention to detail with the ability to review and analyze information.
• Communication Skills: Excellent communication and interpersonal skills.

Preferred Qualifications:

Certifications:

• Certifications: Any relevant certifications, such as customer service or data entry certifications.

Experience:

• Previous Experience: Previous experience in claims coordination or a related field.

What We Offer:

Competitive Compensation and Benefits:

We offer a comprehensive compensation and benefits package, including:

• Medical, Dental, and Vision Plans: Competitive medical, dental, and vision plans.
• Life and Accident Insurance: Life and accident insurance.
• 401(K) and Employee Stock Purchase Plan: 401(K) and employee stock purchase plan.
• Educational Expense Reimbursement: Educational expense reimbursement.
• Employee Assistance Program: Employee assistance program.
• Flexible Work Hours: Flexible work hours (availability varies by office and job function).
• Training Programs: Training programs and professional development opportunities.
• Matching Gift Program: Matching gift program.

Equal Employment Opportunity:

Arsenault is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. We are dedicated to providing a work environment that is free from harassment and discrimination, where every employee has the opportunity to grow and thrive.

U.S. Eligibility Requirements:

To be considered for this opportunity, you must:

• Be 18 Years of Age or Older: Be 18 years of age or older or demonstrate legal capacity to enter a contract.
• Background Investigation: Be willing to submit to a background investigation.
• Work Authorization: Have unrestricted work authorization to work in the United States.

How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to hearing from you!

Don't miss this opportunity to join our team and take the next step in your career! Apply today!