Southwest Airlines Customer Service Jobs (Remote WFH Careers $26/Hour) – USA Remote Jobs
Remote, USAFull-timePosted 2025-11-03
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Company:Southwest Airlines Location:Remote (U.S. Only) Job Type:Full-Time / Part-Time Available Compensation:$26 per hour
Job Overview:
Southwest Airlines is seeking friendly, reliable, and tech-savvyRemote Customer Service Representativesto join our growing Work-From-Home team. In this role, you'll represent one of the most trusted airlines in the country by assisting customers with bookings, travel questions, flight changes, and general inquiries — all from the comfort of your home.
Key Responsibilities:
Handle inbound customer service calls, chats, and emails with professionalism and empathy
Assist passengers with flight bookings, cancellations, rescheduling, and travel policies
Resolve customer complaints in a courteous and effective manner
Provide accurate information about baggage policies, check-in, and airport services
Document interactions and follow-up actions in internal systems
Maintain up-to-date knowledge of airline protocols and promotions
Uphold Southwest's reputation for warmth, hospitality, and efficiency
Qualifications:
High school diploma or GED required (college degree preferred)
Prior experience in customer service, hospitality, or travel industries preferred
Excellent verbal and written communication skills
Tech-savvy and comfortable navigating multiple software platforms
Ability to work flexible hours, including weekends and holidays
Must have a quiet, distraction-free home office setup and reliable internet connection
U.S. work authorization required
Benefits:
Competitive hourly rate of $26
Paid training and career development
Travel perks and flight benefits for employees and eligible family
Medical, dental, and vision insurance (based on eligibility)
401(k) with company match
Supportive and inclusive company culture
Opportunities for internal growth
Ready for takeoff? Apply now and start your career with Southwest Airlines from home!