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Insurance Assistant - Remote Opportunity to Support Enterprise Risk Management and Insurance Operations

Remote, USA Full-time Posted 2025-11-03

Join CHG Healthcare, a Pioneer in the Locum Tenens Industry

CHG Healthcare is on the lookout for a highly skilled and organized Insurance Assistant to join their team in a fully remote capacity. As a leader in the healthcare staffing industry since 1979, CHG Healthcare has been at the forefront of connecting medical professionals with those in need. With a strong commitment to innovation and customer satisfaction, the company has grown to become the largest physician staffing firm in America.

About the Role

The Insurance Assistant will play a crucial role in supporting the Enterprise Risk Management (ERM) Team and coordinating insurance-related documentation for staffing medical professionals. This position requires a diverse skill set, strong organizational abilities, and excellent communication skills. As a remote worker, you will be expected to be proactive, self-motivated, and able to work independently.

Key Responsibilities

  • Assist in handling certificate of insurance (COI) requests, patient compensation fund (PCF) enrollment requests, and malpractice verifications.
  • Maintain all insurance policies and related documents, ensuring accuracy and up-to-date information.
  • Support the insurance renewal process, preparing necessary documents and reports as directed.
  • Provide administrative support to the ERM Team, including organizing, maintaining, and tracking documents and project deadlines.
  • Track and report figures for ERM team monthly and quarterly reports, ensuring timely and accurate submissions.
  • Assist in creating, drafting, editing, and proofreading business presentations and internal training documents.
  • Handle office tasks, such as opening mail, filing, mailings, data entry, photocopying, and scanning.
  • Process all invoices for the ERM team, acting as the primary point of contact for billing issues or inquiries from insurance brokers.
  • Act as a liaison between internal sales consultants, internal support departments, external insurance brokers, external providers, and external clients.

Essential Qualifications

To be successful in this role, you will need:

  • Strong critical thinking, multi-tasking skills, organizational skills, prioritization skills, and attention to detail.
  • Excellent written and oral communication skills, with a focus on phone skills.
  • Proficient computer skills in word processing, spreadsheet, and database applications, including Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.).
  • Ability to articulate information and concepts convincingly.
  • Capacity to learn processes and implement improvements.
  • Experience working with a variety of personality styles in a professional environment.
  • Minimum of high school diploma or equivalent professional experience.

Preferred Qualifications

While not mandatory, the following qualifications will be considered a plus:

  • Previous experience in insurance or a related field.
  • Familiarity with healthcare staffing or medical malpractice insurance.
  • Strong analytical and problem-solving skills.

Skills and Competencies

The ideal candidate will possess:

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a remote setting.
  • Proactive and reactive problem-solving skills.
  • Proficiency in Microsoft Office and other software applications.

Career Growth Opportunities and Learning Benefits

At CHG Healthcare, you will have the opportunity to grow and develop in your career. With a growing industry and high demand for skilled professionals, you can expect to be challenged and supported in your role. The company offers tailored training resources, including free LinkedIn learning courses, to help you enhance your skills and stay up-to-date with industry developments.

Work Environment and Company Culture

CHG Healthcare values a diverse and inclusive workforce, with a culture that prioritizes caring and purpose. As a remote worker, you will be part of a flexible and dynamic team that is committed to making a difference in human lives. The company offers a range of benefits, including flexible work schedules, recognition programs, and family-friendly benefits.

Compensation, Perks, and Benefits

CHG Healthcare offers a competitive salary range of $33,964 - $65,625 annually, depending on work location and job-related factors. In addition to a base salary, the company provides a range of benefits, including:

  • 401(k) retirement plan with company match.
  • Traditional healthcare benefits, including medical and dental coverage.
  • Unique benefits, such as onsite health centers, corporate wellness programs, and free behavioral health appointments.
  • Flexible work schedules and work-from-home options.
  • Recognition programs with rewards, including trips, cash, and paid time off.
  • Family-friendly benefits, including paid parental leave, fertility coverage, adoption assistance, and marriage counseling.
  • Tuition reimbursement programs.

Conclusion

If you are a highly organized and skilled professional looking for a remote opportunity to support Enterprise Risk Management and insurance operations, we encourage you to apply for this Insurance Assistant role at CHG Healthcare. With a competitive salary, comprehensive benefits, and a dynamic company culture, this is an opportunity to make a significant impact and grow in your career. Apply now and take the first step towards a rewarding new role.

CHG Healthcare is an Affirmative Action/Equal Opportunity Employer, welcoming applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, and individuals with disabilities. We are an at-will employer, committed to fair compensation and a diverse and inclusive workforce.

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.

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