Associate Virtual Assistant - Remote - Exceptional Client Support & Business Growth Opportunities

About Us

Welcome to Peak Lifestyle Management, a pioneering company dedicated to delivering bespoke personal assistant services and outsourced business support. We're passionate about providing top-tier service, going above and beyond for our clients, and fostering a supportive and adaptable relationship. Our team values friendliness and professionalism, ensuring that our clients always come first.

Our Mission

At Peak Lifestyle Management, we're committed to redefining the standards of personal and business support. Our mission is to provide exceptional service, build lasting relationships, and help our clients achieve their goals. We're a dynamic team that thrives on innovation, creativity, and a passion for delivering outstanding results.

Job Summary

We're seeking a highly skilled, friendly, and versatile Associate Virtual Assistant to join our business support team. As a key member of our team, you'll exhibit a proactive, problem-solving attitude and be eager to dive into various tasks. If you're a motivated and organized individual with excellent communication skills, we want to hear from you! In this role, you'll serve as the primary point of contact for individual client accounts, manage and execute tasks, and provide exceptional support to our clients.

Key Responsibilities

• Client Relationship Management: Serve as the primary point of contact for individual client accounts, meeting regularly to assess client needs and define support strategies.
• Client Communications: Handle all client communications professionally and promptly, ensuring timely and effective responses.
• Task Management: Manage and execute all agreed tasks, ensuring efficient and high-quality service delivery.
• Administrative Support: Provide administrative support to clients, including:
  • Diary management
  • Email support
  • General administrative tasks
  • Travel research and booking
  • Assistance on marketing tasks
  • Agenda writing and minute taking
  • Project management
  • Event planning and management
• Ad-Hoc Tasks: Assist with various ad-hoc tasks in addition to day-to-day tasks, to support the smooth operation of your clients' businesses.

Candidate Qualities

To succeed in this role, you'll need:

• Professional Demeanour: A professional demeanour with excellent communication and interpersonal skills.
• Time Management: The ability to balance competing priorities and manage time effectively.
• Autonomy: The ability to act with autonomy and make sound judgments.
• Problem-Solving: Strong problem-solving skills and the ability to think on your feet.
• Attention to Detail: High attention to detail and a commitment to delivering high-quality results.

Essential Qualifications

To be considered for this role, you'll need:

• Self-Employed Registration: You must be registered as self-employed.
• ICO Membership: You must hold ICO membership.
• Insurance: You must have valid professional indemnity insurance and public liability insurance.
• Equipment and Software: You must have access to your own equipment and basic software (Microsoft products and Adobe Acrobat).

Preferred Qualifications

While not essential, the following qualifications and experience are highly desirable:

• Customer-Facing Experience: Previous customer-facing experience is highly desirable.
• Problem-Solving Experience: A proven track record of problem-solving and thinking on your feet is highly valued.

What We Offer

As an Associate Virtual Assistant at Peak Lifestyle Management, you'll enjoy:

• Competitive Pay Rate: A pay rate of £20 per hour.
• Contract Guarantee: A contract of 15 hours per week guaranteed.
• Career Growth Opportunities: Opportunities to work with a high-level service company and grow with us.
• Flexible Work Environment: A friendly and supportive work environment with flexibility to manage your own schedule and workload.
• Regular Check-Ins: Regular check-ins, team meetings, and training opportunities to support your ongoing development.

Work Environment and Culture

At Peak Lifestyle Management, we pride ourselves on our friendly and supportive work environment. As a remote role, you'll have the flexibility to work from anywhere, but you'll also have the opportunity to connect with our team through regular virtual meetings and training sessions. We're a dynamic team that values hard work, fun, and collaboration.

Travel Requirements

While this is a remote role, the ideal candidate will be willing to travel occasionally for client work and up to the North West of England a maximum of once a month for team training and get-togethers. Travel expenses will be covered.

How to Apply

If you're passionate about delivering exceptional service and have the skills and experience we're looking for, please submit your application today. To apply, please send your CV and a short message explaining what has drawn you to the role and why you think you would be a great fit, to:

[email protected]

Application Timeline

Applications close on 4th December 2024. First-stage conversations will take place W/C 9th December 2024, and the planned start date is 15th January 2025.

Join Our Team!

This is a fantastic opportunity to grow your career with a dynamic and supportive team. If you have the skills and passion we're looking for, please submit your application today and join our team at Peak Lifestyle Management!