Experienced Data Entry Specialist – Remote Opportunity for Detail-Oriented Professionals in the Healthcare Industry

Introduction to CareMetx

CareMetx is a pioneering company dedicated to supporting the patient journey by providing comprehensive hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators. Our mission is to make a meaningful difference in the lives of patients by ensuring they receive the specialty products and devices they need. We achieve this by managing reimbursements, identifying alternative funding sources, and offering clinical services. As a leader in our niche industry, we are committed to excellence, integrity, and making a positive impact on the healthcare landscape.

Job Overview

We are seeking an experienced and detail-oriented Data Entry Specialist to join our team. As a Data Entry Specialist, you will play a vital role in ensuring the timely release of accurate information to our diverse clients, including product manufacturers, physicians, patients, and internal customers. Your primary responsibility will be to maintain effective systems, log information into our database, and triage program-specific mail to the appropriate reimbursement case advocate, reimbursement specialist, and/or management team.

Key Responsibilities

• Maintain effective systems to support the timely release of accurate information to diverse clients
• Responsible for the intake of all program-specific correspondence, including mail and inbound faxed documents
• Log information into the appropriate database and triage all program-specific mail to the appropriate reimbursement case advocate, reimbursement specialist, and/or management team
• Conduct payer research and manage territory assignments
• Assist with inbound call volume as received
• Distribute reports daily, disseminating information to appropriate distribution vendors, reimbursement case advocates, reimbursement specialists, and/or management team
• Maintain and promote a positive and professional working relationship with associates and management
• Comply with all appropriate program policies and procedures
• Work on problems of moderate scope, analyzing data and exercising judgment within defined standard operating procedures to determine appropriate action

Requirements and Qualifications

To be successful in this role, you should have:

• At least 1+ years of professional work experience in a customer service or healthcare environment
• Strong computer application skills, including proficiency in Microsoft Office and database management systems
• Excellent communication skills, both written and verbal
• Strong interpersonal skills, with the ability to work effectively in a team environment
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Strong attention to detail, with a high degree of accuracy and quality in your work
• Adaptability and flexibility, with the ability to adjust to new situations and priorities

Preferred Qualifications

• Experience working in a remote or virtual environment
• Familiarity with healthcare reimbursement processes and procedures
• Knowledge of medical terminology and coding systems
• Certification in data entry or a related field

Skills and Competencies

To excel in this role, you should possess:

• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Adaptability and flexibility, with the ability to adjust to changing priorities and deadlines
• A strong commitment to quality and accuracy, with a focus on delivering high-quality results

Career Growth and Development