Experienced Energy Services Data Entry Clerk (Typist) – Remote Work Opportunity with a Non-Profit Human Services Agency

Introduction to Making Opportunity Count (MOC)

Welcome to Making Opportunity Count (MOC), a non-profit human services agency dedicated to driving positive change and enhancing the lives of individuals and families in Fitchburg, MA. Our organization is built on a foundation of fostering community growth, providing essential services, and promoting holistic well-being. We are a dynamic team united by a shared passion for making a lasting impact in the lives of those we serve. At MOC, we believe in the importance of creating a supportive and inclusive environment that allows our team members to thrive and grow, both personally and professionally.

Position Overview

We are seeking an experienced and detail-oriented Energy Services Data Entry Clerk (Typist) to join our team. As a valued member of our Energy Services Programs, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our programs. This is a remote work opportunity, allowing you to work from the comfort of your own home and enjoy a better work-life balance. If you are a highly organized and tech-savvy individual with a passion for data entry and administrative support, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Essential Qualifications and Skills

To be successful in this role, you will need to possess the following essential qualifications and skills:

• Associate degree or equivalent professional experience.
• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong data entry skills and attention to detail.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and database management systems.

Preferred Qualifications and Skills

While not essential, the following qualifications and skills are preferred:

• Experience working with database management systems, such as Monday.com, CMS, and CSG eConservation.
• Knowledge of energy services programs and policies.
• Experience working in a non-profit or human services environment.
• Strong analytical and problem-solving skills.

Career Growth Opportunities and Learning Benefits

At MOC, we are committed to providing our team members with opportunities for career growth and professional development. As an Energy Services Data Entry Clerk (Typist), you will have access to:

• Mandatory agency training and other relevant professional development activities.
• Opportunities for advancement within the organization.
• A supportive and inclusive work environment that encourages learning and growth.
• A comprehensive benefits package, including health, dental, and vision insurance, paid time off, and employer-sponsored retirement plan contributions.

Work Environment and Company Culture

At MOC, we pride ourselves on our positive and supportive work environment. Our team is passionate about making a difference in the lives of those we serve, and we are committed to creating a workplace that values diversity, equity, and inclusion. As an Energy Services Data Entry Clerk (Typist), you will be part of a dynamic team that is dedicated to:

• Fostering community growth and providing essential services.
• Promoting holistic well-being and supporting the needs of diverse individuals and families.
• Creating a supportive and inclusive work environment that encourages collaboration and teamwork.

Compensation, Perks, and Benefits

At MOC, we offer a comprehensive benefits package that includes:

• Health, dental, and vision insurance.
• Paid time off and generous leave policies.
• Hybrid work opportunities and flexible scheduling.
• Student loan forgiveness and tuition remission programs.
• Employer-sponsored retirement plan contributions.
• Pet insurance and employee discounts.

Conclusion

If you are a highly organized and detail-oriented individual with a passion for data entry and administrative support, we encourage you to apply for this exciting opportunity. As an Energy Services Data Entry Clerk (Typist) with MOC, you will be part of a dynamic team that is dedicated to making a lasting impact in the lives of those we serve. With a comprehensive benefits package, opportunities for career growth and professional development, and a supportive and inclusive work environment, this is an opportunity you won't want to miss. Apply now to join our team and start making a difference in your community!