American Express Live Chat Data Entry Specialist - Remote Work Opportunity with Leading Financial Services Company

Join the American Express Team as a Live Chat Data Entry Specialist and Enjoy a Rewarding Remote Work Experience

American Express, a global leader in financial services, is seeking a highly skilled and motivated Live Chat Data Entry Specialist to join our team remotely. As a Live Chat Data Entry Specialist, you will play a critical role in capturing and transforming customer needs into actionable insights that drive business growth. If you have a passion for data entry, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About American Express

American Express is a multinational financial services corporation that provides a range of products and services to individuals and businesses worldwide. With a rich history spanning over 170 years, we have established ourselves as a leader in the financial services industry. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction. We prioritize the well-being of our colleagues and their loved ones, offering a range of benefits and programs that support their physical, financial, and intellectual health.

Job Summary

As a Live Chat Data Entry Specialist, you will work closely with our utility teams to outline, body, and capture commercial enterprise needs. You will leverage voice of the purchaser methods to outline and transform facts within our cornerstone large data platform. Your primary responsibilities will include designing and building robust records model architecture, allowing big statistics and batch/actual-time analytical answers leveraging transformational technologies such as Hadoop, HDFS, MapReduce, Hive, Spark, and Python.

Key Responsibilities:

• Collaborate with utility teams to capture and transform customer needs into actionable insights
• Design and build robust records model architecture to support data processing and standardized metric definitions
• Develop and implement big data and batch/actual-time analytical solutions using transformational technologies such as Hadoop, HDFS, MapReduce, Hive, Spark, and Python
• Provide pointers to enhance competencies and drive efficiency in computing programs using massive data ecosystem
• Conduct consumer tale evaluation and elaboration, design and development of software program programs, and build automation tools
• Proactively identify and automate guide obligations to improve best and efficiency
• Work closely with companions from GSN and AET to prioritize, define, increase, and take a look at statistics for various use cases as part of the VOC cease-to-quit technique

Requirements and Qualifications

Essential Qualifications:

• Prior experience in customer service or data entry roles (preferred)
• Excellent typing speed and accuracy
• Strong communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in using computer applications and navigating online systems
• Flexible availability to work varying shifts as needed

Preferred Qualifications:

• Hands-on development experience with Hive/Hadoop, PySpark, Python, Shell scripting languages, development launch management, and troubleshooting understanding for information-driven tasks (at least 3+ years)
• Experience with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to business groups
• Collaboration with dating managers/product proprietors for expertise in functional requirements and converting them into technical deliverables

Skills and Competencies

To succeed in this role, you will need to possess a range of skills and competencies, including:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in using computer applications and navigating online systems
• Strong attention to detail and accuracy
• Ability to work collaboratively as part of a team

Career Growth Opportunities and Learning Benefits

At American Express, we prioritize the growth and development of our colleagues. As a Live Chat Data Entry Specialist, you will have access to comprehensive training and support resources to help you succeed in your role. You will also have opportunities for career growth and advancement within the company, including:

• Professional development and training programs
• Career advancement opportunities within the company
• Access to mentorship and coaching programs
• Opportunities to work on challenging projects and contribute to business growth

Work Environment and Company Culture

As a remote worker, you will have the flexibility to work from home and enjoy a better work-life balance. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction. We prioritize the well-being of our colleagues and their loved ones, offering a range of benefits and programs that support their physical, financial, and intellectual health.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $35, as well as a range of benefits and perks, including:

• Competitive hourly rate of $35
• Remote work opportunity with flexibility to work from home
• Access to comprehensive training and support resources
• Potential for career growth and advancement within American Express
• Eligibility for employee benefits such as healthcare, retirement plans, and more

Conclusion

If you are a motivated and skilled individual looking for a rewarding remote work opportunity, we encourage you to apply for this exciting role. As a Live Chat Data Entry Specialist, you will play a critical role in driving business growth and contributing to the success of American Express. With a competitive hourly rate, comprehensive training and support resources, and opportunities for career growth and advancement, this is an opportunity you won't want to miss.

Apply now to join our team and take the first step towards a rewarding and challenging career with American Express!