Central Ops Support Executive for Amazon Launch - Remote Opportunity with Competitive Salary

Unlock Your Potential as a Central Ops Support Executive at Workwarp

Join the dynamic team at Workwarp, a company that is revolutionizing the way businesses operate on Amazon. We're on the lookout for a highly skilled and motivated Central Ops Support Executive to remotely support the onboarding of sellers, ensuring their readiness for launch and providing exceptional customer experiences. If you're passionate about delivering outstanding results, have a keen eye for detail, and can work independently in a remote setting, we want to hear from you.

About the Role

As a Central Ops Support Executive, you will play a critical role in monitoring the efficient functioning of assigned sellers via outbound calls, emails, and ensuring their readiness for launch. You will be the liaison between field executives, sellers, and various internal and external agencies, facilitating efficient and timely execution of operations. Your expertise will be instrumental in training and directing sellers for execution and adherence to norms and practices, as well as devising and deploying Standard Operating Procedures (SOPs) that enhance the seller experience.

Key Responsibilities

• Remotely monitor the efficient functioning of assigned sellers via outbound calls, emails, and ensure readiness for launch.
• Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations.
• Train and direct sellers for execution and adherence to norms and practices.
• Devising and deploying SOPs, analyzing data, and proposing features and processes that focus on improving the seller experience.
• Trigger on-field support to sellers and audits, manage stakeholders within and outside Amazon, roll out new processes, and run central control centers.

Essential Qualifications

To excel in this role, you should possess:

• A Bachelor's degree in a quantitative/technical field such as Computer Science, Engineering, or Statistics.
• Experience with Excel, demonstrating your ability to work with data and perform analysis.

Preferred Qualifications

While not mandatory, having experience with SQL will give you a competitive edge. Your ability to query databases and analyze data will be a valuable asset in this role.

Skills and Competencies

To succeed as a Central Ops Support Executive, you should have:

• Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.
• A strong analytical mindset, with the ability to identify patterns, scrutinize details, and foresee the implications of data.
• A customer-centric approach, with a larger picture of customer experience in mind.
• A high willingness to take ownership and work independently in a remote setting.
• The ability to devise and deploy SOPs, analyze data, and propose features and processes that enhance the seller experience.

Career Growth Opportunities and Learning Benefits

At Workwarp, we're committed to your growth and development. As a Central Ops Support Executive, you'll have the opportunity to:

• Develop your skills in data analysis, process improvement, and stakeholder management.
• Work with a dynamic team, learning from their experiences and expertise.
• Take on new challenges, expanding your role and responsibilities as you grow with the company.

Work Environment and Company Culture

We're a remote-friendly company, offering the flexibility to work from anywhere. Our inclusive culture empowers our team members to deliver their best results, and we're committed to providing a supportive and collaborative work environment.

Compensation, Perks, and Benefits

We offer a competitive salary, along with a range of benefits and perks that support your well-being and career growth. While specific details may vary, we're committed to providing a comprehensive compensation package that reflects your value to our organization.

Join Our Team

If you're a motivated and skilled professional looking for a new challenge, we want to hear from you. Apply now to join our team as a Central Ops Support Executive and be part of a dynamic organization that's shaping the future of Amazon operations.

Don't miss out on this exciting opportunity. Apply today and take the first step towards a rewarding career with Workwarp!