Experienced Corporate Communications and Reputation Senior Manager – Public Relations, Market Research, and Brand Strategy Development

Introduction to Verizon and Our Mission

At Verizon, we are driven by a passion to empower people, businesses, and communities through innovative technology solutions. Our mission is to connect people to what matters most, fostering a culture of inclusivity, creativity, and continuous learning. As a leader in the telecommunications industry, we strive to make a positive impact on society, leveraging our expertise to drive social, economic, and environmental progress. If you share our vision and are eager to contribute your skills and experience to a dynamic team, we invite you to explore this exciting opportunity.

About the Role: Corporate Communications and Reputation Senior Manager

We are seeking a highly skilled and experienced Corporate Communications and Reputation Senior Manager to join our team. As a key member of our Corporate Communications department, you will play a pivotal role in shaping and enhancing our brand's reputation through strategic research, analysis, and insights. Your expertise in public relations, market research, and corporate communications will be instrumental in informing our business decisions, driving competitive advantage, and fostering a positive brand image.

Key Responsibilities

• Conduct comprehensive research projects utilizing various quantitative and qualitative methodologies to gather data on Verizon's brand perceptions, reputation, and competitor analysis.
• Analyze and interpret complex data sets, using data visualization techniques to uncover meaningful insights and trends that inform strategic decision-making.
• Develop actionable recommendations for PR campaigns, messaging, brand strategy, and stakeholder engagement initiatives, translating research findings into strategic insights.
• Collaborate with cross-functional teams to ensure research insights are effectively integrated into the overall brand reputation strategy, conducting workshops and brainstorming sessions as needed.
• Present research findings in a compelling and persuasive manner, using data visualization and storytelling techniques to communicate insights to senior leaders and stakeholders.
• Partner with stakeholders to further our reputation with customers, key government opinion leaders, financial analysts, and employees, fostering strong relationships and driving business outcomes.
• Monitor and analyze our brand reputation, tracking key performance indicators and presenting results to senior leaders, providing recommendations for improvement.
• Conduct research to inform our Corporate Social Responsibility (CSR) strategies, evaluating program performance and making recommendations to optimize these programs.

Essential Qualifications

To be successful in this role, you will need to possess a strong educational foundation, combined with relevant work experience in market research, communications, public relations, or a related field. A Bachelor's degree or four or more years of work experience is required, with six or more years of relevant experience preferred. You should have a proven track record of conducting custom qualitative and quantitative market research, with experience in analyzing complex data sets and developing actionable insights.

Preferred Qualifications

• A degree in Market Research, Communications, Public Relations, or a related field, with a strong academic record and relevant coursework.
• Experience working with social listening tools, platforms, and analytics, with a strong understanding of crisis communication and reputation management principles.
• Familiarity with media relations and outreach strategies, with a proven ability to develop and execute effective PR campaigns.
• Experience with CSR program development and evaluation, with a strong understanding of the role of CSR in driving business outcomes and reputation management.

Skills and Competencies

To excel in this role, you will need to possess a unique blend of skills and competencies, including:

• Strong business acumen, with the ability to translate data into actionable insights and drive business outcomes.
• Excellent communication and presentation skills, with the ability to communicate complex concepts to non-technical stakeholders.
• Strong analytical and data interpretation skills, with experience working with complex data sets and developing actionable insights.
• Ability to work independently and as part of a team, with a strong collaborative mindset and ability to build strong relationships with stakeholders.

Career Growth Opportunities and Learning Benefits

At Verizon, we are committed to the growth and development of our employees, providing a range of training and development opportunities to help you build your skills and advance your career. As a Corporate Communications and Reputation Senior Manager, you will have access to:

• Comprehensive training programs, including workshops, webinars, and online courses, to help you build your skills and stay up-to-date with the latest industry trends and best practices.
• Mentorship and coaching, with experienced professionals who can provide guidance and support as you navigate your career.
• Opportunities for career advancement, with a range of roles and responsibilities available across the organization.
• A collaborative and dynamic work environment, with a strong focus on teamwork, innovation, and creativity.

Work Environment and Company Culture

At Verizon, we pride ourselves on our collaborative and inclusive work environment, with a strong focus on diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to create a workplace culture that is supportive, flexible, and empowering. As a Corporate Communications and Reputation Senior Manager, you will be part of a dynamic team, with opportunities to work with colleagues from diverse backgrounds and perspectives.

Compensation, Perks, and Benefits

We offer a competitive compensation package, with a salary range of $115,000.00 to $232,000.00 annually, depending on your location and confirmed job-related skills and experience. In addition to your salary, you will be eligible for a range of benefits, including:

• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
• Short-term incentives, including bonuses and stock awards.
• 401(k) Savings Plan, with company match and vesting schedule.
• Stock incentive programs, including restricted stock units and performance-based stock awards.
• Paid time off, including vacation, sick leave, and holidays.
• Parental leave and adoption assistance, with a range of resources and support for working parents.
• Tuition assistance, with reimbursement for eligible education expenses.

Conclusion

If you are a motivated and experienced communications professional, with a passion for public relations, market research, and corporate communications, we encourage you to apply for this exciting opportunity. As a Corporate Communications and Reputation Senior Manager at Verizon, you will have the chance to work with a dynamic team, drive business outcomes, and contribute to the success of a leading telecommunications company. Don't miss out on this opportunity to take your career to the next level – apply now!