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Join the American Express Team: Customer Care Professional - $24/Hour Remote Opportunity

Remote, USA Full-time Posted 2025-11-03
Unlock a world of opportunities with American Express as a Customer Care Professional! We're seeking a skilled and motivated individual to join our team on a full-time basis, working remotely from anywhere. As a valued member of our team, you'll have the flexibility to create your own schedule while delivering exceptional client experiences. About the Role: At American Express, we're committed to exceeding expectations and delivering top-notch client experiences. As a Customer Care Professional, you'll play a vital role in making positive connections with our clients, helping them with their everyday needs, and providing outstanding service. You'll have access to industry-leading training and coaching to develop your skills and make a real impact. Responsibilities: • Respond to inbound calls from entrepreneurs and executives, understanding their needs and suggesting the right American Express SBS products. • Deliver in-depth product and service knowledge to effectively communicate features, benefits, and other elements of American Express Small Business Services. • Continuously develop key selling skills, including building rapport, understanding client needs, resolving complaints, and closing deals. • Provide exceptional client care by answering questions about accounts in a fast-paced, organized environment. • Document essential account information according to established policies and procedures. • Maintain integrity and comply with all Administrative and Compliance rules related to servicing and sales practices. Requirements: • 2+ years of client care experience, with a passion for building client loyalty through excellent listening, consultative relationship building, and strong written and verbal communication. • 2+ years of demonstrated success in a client support and sales environment. • Ability to work in a fast-paced, measurement-driven environment with the capability to multitask and navigate an online environment. • Bachelor's degree. What We Offer: • Competitive salary: $24/hour. • Full-time position with 8 hours of work per day. • Remote work opportunity with flexible scheduling. • Industry-leading training and coaching to develop your skills. • Opportunity to work with a global leader in client services. Ready to Join the Team? If you're a motivated and talented individual looking for a new challenge, we want to hear from you! Submit your application today and take the first step towards a rewarding career with American Express. Apply Now Apply for this job Apply tot his job Apply To this Job

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