District Performance Coordinator - Driving Pharmacy Excellence in a Remote Setting

Join Our Team: Transforming Healthcare Together

At CVS Health, we're on a mission to bring our heart to every moment of your health. As a leader in the healthcare industry, we're committed to delivering enhanced human-centric health care that's more personal, convenient, and affordable. Our purpose is guided by our brand, with heart at its center, and we're looking for talented individuals to join our team and help us achieve our goals.

About the Role: District Performance Coordinator

We're seeking a highly skilled and organized District Performance Coordinator (DPC) to join our remote team. As a critical support partner to our Pharmacy District Leader (DL, RX) and District Support Pharmacist Leader (DSPL), you'll play a key role in cultivating a culture of excellence in pharmacies across your market. If you're a detail-oriented and analytical individual with a passion for driving results, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Pharmacist Scheduling and Payroll: Manage pharmacist scheduling and payroll for the district, ensuring that District Support Pharmacists (DSPs) are scheduled appropriately to support pharmacy operations.
• Vaccine Clinic Scheduling: Coordinate vaccine clinic scheduling for flu season, inputting clinics into the schedule and revising pharmacist schedules as needed to ensure coverage.
• Administrative Activities: Handle administrative tasks, such as expenses, payroll, supply ordering, and other duties as required.
• Reporting and Analysis: Pull, format, and analyze reporting to highlight district and individual pharmacy opportunities for DL, RX, DSPL, and Pharmacy Managers (PMs).
• Issue Resolution: Follow up on outstanding issues, including exception reporting, CRS audits, IT/service ticket escalations, and other matters.
• Calendar and Email Management: Manage the DL, RX calendar and inbox, ensuring timely follow-up on urgent matters and escalating issues when necessary.
• Change Champion: Serve as a change champion for the district, liaising with CSC partners to track and monitor progress on implementation of pilots and new program rollouts.

Primary Job Duties & Responsibilities

• Set and maintain pharmacist schedules for stores in the district, including holes list and shift coverage, DSP Pharmacist calendar, pharmacist vacation approvals, and sick call coverage.
• Support DL, RX administrative needs, including expense submission, store supply ordering, HR ticket submissions, and other tasks as required.
• Manage DL, RX calendar and inbox, reviewing communications from CSC and Region Director to brief DL, RX on key priorities and upcoming milestones.
• Pull, manipulate, and analyze store- and district-level pharmacy reporting to identify opportunities across the market.
• Support staffing for the district, including opening and maintaining STARSource requisitions, screening candidates for exempt and hourly roles, and attending career fairs/hiring events.
• Travel to support pharmacy operations and planned/unplanned events, accessing RxConnect as needed to support planned inventories and program rollouts.

Essential and Preferred Qualifications

To succeed in this role, you'll need:

• A High School diploma or GED; Associates degree preferred.
• Pharmacy Technician experience strongly preferred.
• Familiarity and experience with mySchedule and Workbrain or other scheduling/time and attendance/payroll systems strongly preferred.

Skills and Competencies

We're looking for individuals with:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a remote team.
• Proficient in Microsoft Office and other relevant software applications.
• Strong organizational and time management skills.

Career Growth Opportunities and Learning Benefits

At CVS Health, we're committed to helping our colleagues grow and develop in their careers. As a District Performance Coordinator, you'll have opportunities to:

• Develop your analytical and problem-solving skills through hands-on experience and training.
• Build your knowledge of pharmacy operations and management.
• Enhance your communication and interpersonal skills through collaboration with colleagues and stakeholders.
• Take advantage of our education assistance and free development courses to support your career goals.

Work Environment and Company Culture

As a remote team member, you'll be part of a dynamic and flexible work environment that prioritizes work-life balance. Our company culture is built on our Heart At Work Behaviors, which empower our colleagues to:

• Be authentic and true to themselves.
• Be curious and open to new ideas and perspectives.
• Be collaborative and supportive of their colleagues.
• Be driven to make a positive impact on our customers and communities.

Compensation, Perks, and Benefits

We offer a competitive salary range of $17.00 - $28.46 per hour, depending on experience and qualifications. In addition to your compensation, you'll enjoy a range of benefits, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan and Employee Stock Purchase Plan.
• Term life insurance and short-term and long-term disability benefits.
• Well-being programs and education assistance.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) and paid holidays.

Join Our Team

If you're a motivated and detail-oriented individual with a passion for driving results, we encourage you to apply for this exciting opportunity. As a District Performance Coordinator, you'll play a critical role in supporting our pharmacy operations and driving excellence in our district. Apply now and join our team of talented professionals who are transforming healthcare together.

We anticipate the application window for this opening will close on: 12/07/2024. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.