Experienced Remote Enrollment Advisor (Contract) - Patient Support and Success Specialist for Innovative Healthcare Company

Introduction to Revero and Our Mission

Revero is a pioneering healthcare company on a mission to reverse the autoimmune diseases epidemic by integrating machine learning, personalized nutrition, and virtual care to address the root causes of disease. With a strong track record of success, having helped thousands of paying customers restore their health and live disease-free, and backed by over $5 million in funding from top-tier investors such as A16Z Scout and Goodwater Capital, we are seeking a passionate and skilled Enrollment Advisor to join our team. This is a unique opportunity to be part of a innovative company that is making a real difference in people's lives.

About the Role

The Enrollment Advisor is the first point of contact for prospective patients during the enrollment process, serving as a resource, supporter, and source of information to make the onboarding process as seamless as possible. As an Enrollment Advisor, you will play a critical role in helping people understand the benefits of the Revero program and how it can help them achieve their health goals. Your primary objective will be to provide exceptional support and guidance throughout the enrollment process, ensuring that patients have a positive experience and are well-equipped to succeed in the program.

Key Responsibilities

• Conduct intake calls with prospective patients, explaining the Revero program and generating excitement to start the program
• Monitor patient progress through the onboarding pipeline, ensuring that patients are moving through the enrollment process efficiently
• Assist with logistics, including scheduling provider onboarding calls and following up to ensure accurate health information has been submitted by the patient
• Help patients schedule labs if needed and submit lab orders on behalf of patients
• Provide ongoing support and assistance to patients, helping them overcome any challenges and ensuring they have a successful experience with the Revero program

Requirements for Success

To be successful in this role, you will need to possess outstanding verbal and written communication skills, high emotional intelligence, and a strong desire to build relationships with patients. You should be highly organized, detail-oriented, and have strong technological literacy to effectively use various digital and virtual care platforms. A passion for Revero's mission and a willingness to share our approach with others is essential.

Essential Qualifications

• Outstanding verbal and written communication skills
• High EQ and empathy with a strong desire to build relationships with patients and willingness to help others
• Attention to detail and strong organizational skills with unquestionable integrity
• Strong technological literacy to use various digital and virtual care platforms
• Passion for Revero and its mission with a desire to share our approach with others

Preferred Qualifications

• Prior experience working with people directly in areas such as sales, business development, outpatient nutrition counseling, motivational interviewing, implementing various behavior change techniques, health coaching, or health counseling
• Growth mindset with openness to learn and set aside the ego
• Comfortable with ambiguity in a startup environment and able to work independently
• Ability to commit 20-28 hours per week with flexible hours
• Bilingual (Spanish) written and verbal communication

Skills and Competencies

To excel in this role, you will need to possess a unique blend of skills and competencies, including:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong attention to detail and organizational skills
• Ability to build strong relationships with patients and colleagues

Career Growth Opportunities and Learning Benefits

At Revero, we are committed to the growth and development of our team members. As an Enrollment Advisor, you will have the opportunity to learn and grow with our company, developing new skills and competencies that will enhance your career prospects. You will be part of a dynamic and innovative team that is passionate about making a difference in people's lives.

Work Environment and Company Culture

Revero is a remote-first company, offering a flexible and supportive work environment that allows you to work from anywhere. Our company culture is built on a foundation of empathy, compassion, and a passion for helping others. We believe in fostering a positive and inclusive work environment that encourages collaboration, creativity, and growth.

Compensation, Perks, and Benefits

The compensation for this role is $28 per hour, reflecting our commitment to attracting and retaining top talent. As a contract Enrollment Advisor, you will have the opportunity to work on a flexible schedule, with the ability to commit 20-28 hours per week. We offer a range of perks and benefits, including the opportunity to work with a innovative and dynamic company, professional development opportunities, and a supportive and collaborative work environment.

Conclusion

If you are a passionate and skilled individual who is looking for a challenging and rewarding role, we encourage you to apply for the Enrollment Advisor position. As a key member of our team, you will have the opportunity to make a real difference in people's lives, while developing new skills and competencies that will enhance your career prospects. Don't miss out on this exciting opportunity to join a innovative and dynamic company that is changing the face of healthcare. Apply now and take the first step towards a rewarding and challenging career with Revero.