Experienced Remote Enrollment Advisor (Contract) – Patient Support and Program Enrollment Specialist for Innovative Healthcare Company

Introduction to Revero and Our Mission

Revero is a pioneering healthcare company on a mission to reverse the autoimmune diseases epidemic, a condition affecting millions worldwide. By integrating cutting-edge machine learning, personalized nutrition, and virtual care, we address the root causes of disease, providing a holistic approach to health restoration. With thousands of satisfied customers who have regained their health and lived disease-free, and backed by over $5 million in funding from prestigious investors like A16Z Scout and Goodwater Capital, Revero is at the forefront of healthcare innovation. Our team is dedicated, passionate, and committed to making a difference in people's lives, and we're looking for like-minded individuals to join our journey.

About the Role: Enrollment Advisor (Contract) - Remote

The Enrollment Advisor is the first point of contact for prospective patients, playing a crucial role in their journey towards health restoration. As an Enrollment Advisor, you will be the face of Revero, responsible for guiding individuals through the enrollment process, explaining the benefits of our program, and ensuring a seamless onboarding experience. Your role is not just about enrolling patients; it's about being a resource, a supporter, and a source of information, making the process easy and stress-free for those who need our help.

Key Responsibilities:

• Conduct intake calls with prospective patients to explain how the Revero program works, highlighting its benefits and generating excitement for them to start their health restoration journey.
• Monitor patient progress through the onboarding pipeline, ensuring that each individual moves smoothly through the enrollment process, and providing support where needed.
• Assist with logistics, including scheduling provider onboarding calls, following up on health information submissions, and helping patients schedule labs when necessary.
• Submit lab orders on behalf of patients, ensuring all necessary steps are taken for a comprehensive health assessment.
• Be an ongoing source of support and assistance, helping patients overcome any hurdles and ensuring they feel supported throughout their program.

Essential Qualifications:

To excel as an Enrollment Advisor at Revero, you will need:

• Outstanding verbal and written communication skills, allowing you to clearly explain complex information in a compassionate and understandable manner.
• High emotional intelligence (EQ) and empathy, with a genuine desire to build strong relationships with patients and help them achieve their health goals.
• Attention to detail and strong organizational skills, ensuring that all aspects of patient onboarding are meticulously managed.
• Unquestionable integrity, maintaining confidentiality and handling sensitive patient information with care and professionalism.
• Strong technological literacy, comfortable with using various digital and virtual care platforms to facilitate patient engagement and program management.
• A passion for Revero's mission and a desire to share our innovative approach with others, inspiring hope and health restoration in those we serve.

Preferred Qualifications:

While not required, the following qualifications are highly valued:

• Prior experience in direct patient interaction, sales, business development, outpatient nutrition counseling, motivational interviewing, or health coaching, demonstrating your ability to connect with individuals and support their health journeys.
• A growth mindset, characterized by openness to learning, feedback, and continuous improvement, with the humility to set aside ego for the benefit of patient care and team success.
• Comfort with ambiguity, typical in a startup environment, and the ability to work independently, making decisions that align with Revero's mission and values.
• Flexibility to commit 20-28 hours per week, with the ability to manage your time effectively to meet patient needs and enrollment goals.
• Bilingual (Spanish) written and verbal communication skills, enabling you to support a diverse patient population and expand Revero's reach.

Career Growth and Learning Opportunities

At Revero, we believe in the growth and development of our team members. As an Enrollment Advisor, you will have the opportunity to learn about the latest advancements in healthcare, machine learning, and personalized nutrition. You will be part of a dynamic team that values innovation, compassion, and excellence, providing a supportive environment where you can enhance your skills, expand your knowledge, and advance your career in healthcare.

Work Environment and Company Culture

Revero prides itself on a culture that is inclusive, supportive, and patient-centric. We work in a remote setup, offering flexibility and autonomy to our team members. Our company culture is built on the principles of empathy, integrity, and innovation, fostering an environment where everyone feels valued, heard, and empowered to make a difference. We celebrate our successes and learn from our challenges, always striving to improve and expand our impact on global health.

Compensation and Benefits

For this role, we offer a competitive compensation package of $28/hr, reflecting our commitment to attracting and retaining top talent. Additionally, you will be part of a team that is changing lives, offering a sense of purpose and fulfillment that goes beyond financial rewards. Our benefits and perks are designed to support your well-being and career aspirations, ensuring that you have the resources you need to thrive in your role and beyond.

Conclusion: Join Our Mission

If you are a compassionate, driven, and innovative individual looking to make a real difference in people's lives, we invite you to join Revero as an Enrollment Advisor. This is more than a job; it's an opportunity to be part of a revolutionary approach to healthcare, to grow professionally, and to contribute to a mission that has the potential to transform the lives of millions. Don't miss this chance to be part of something extraordinary. Apply today and become a vital part of our team, helping us reverse the autoimmune diseases epidemic and restore health to those who need it most.