Product Manager, Innovation
Description:
• Collaborate cross-functionally with sales, marketing, policy services, and innovation to enable successful program launches and ongoing adoption
• Develop and communicate actionable data-driven insights and outcomes for internal and external audiences (leadership, employees, producer partners, policyholders)
• Help test new messaging and use findings to optimize engagement strategies and tactics
• Create engaging materials (presentations, impactful visualizations, reports, and other communications) that deliver insights about Home Services initiatives to executive-level stakeholders
• Support storytelling efforts by crafting clear and compelling narratives that connect data, customer insights, and program outcomes to highlight impact
Requirements:
• Bachelor’s degree or higher in business, communications, or a related field
• 2+ years of experience in project management, communications, customer experience, or process improvement
• Experience translating quantitative and qualitative data into clear, compelling insights for stakeholders
• Excellent written communication skills with the ability to work independently and collaboratively across a diverse group of stakeholders to develop impactful content
• Strong organizational skills and the ability to manage multiple stakeholders and deadlines
• (Highly preferred) Experience in property and casualty insurance, Insurtech, or related industries
• (Highly preferred) Familiarity with behavioral economics or change management practices
• (Highly preferred) Understanding of customer experience or user journey mapping, identifying friction points and designing improvements to influence outcomes
Benefits:
• generous health benefits and perks
• tuition reimbursement
• wellness allowance
• paid volunteer time off
• matching 401K plan
• and more
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