Experienced Senior Statistics Architect for Voice of Customer Method Transformation at Blithequark

Join the Blithequark Team and Be Part of Our Mission to Deliver Exceptional Customer Experience

At Blithequark, we're dedicated to providing the world's first-class purchaser experience every day, with maximum integrity, and in an environment where each person is seen, heard, and feels like they belong. Our Customer Listening Team across various businesses is responsible for handling the Voice of the Customer technique, which includes designing and programming customer experience surveys in over 10 languages and 20 countries. We're now looking for a Senior Statistics Architect to help transform and innovate our Voice of Customer method.

About the Role

As a Senior Statistics Architect at Blithequark, you will play a critical role in transforming and innovating our Voice of Customer method. You will work closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in Technology to develop and maintain a new Voice of Customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics.

Key Responsibilities

* Help design, develop, and maintain the new Voice of Customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics * Work closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in Technology to ensure seamless integration * Develop and maintain robust data models and architectures to support large-scale data processing and standardized metric definitions * Enable big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing * Provide guidance to enhance competencies to drive efficiency in computing programs using a massive data ecosystem * Power consumer tale evaluation & elaboration, design and development of software programs, exploring & building automation tools * Proactively identify and automate manual tasks to improve quality and efficiency

Essential Qualifications

* Hands-on experience with Hive/Hadoop, PySpark, Python, Shell scripting languages, development launch management, and troubleshooting understanding for data-driven tasks for at least 3+ years * Experience working with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business groups * Strong understanding of data architecture and data modeling principles * Excellent analytical and problem-solving skills, with the ability to work in a fast-paced environment

Preferred Qualifications

* Experience working with Qualtrics and Cornerstone platforms * Strong understanding of statistical analysis and data visualization principles * Experience with cloud-based technologies and data warehousing solutions

What We Offer

At Blithequark, we're committed to supporting the holistic well-being of our colleagues and their loved ones. Our benefits include: * Competitive base salaries * Bonus incentives * Support for economic well-being and retirement * Flexible working model with hybrid, onsite, or virtual arrangements depending on position and business needs * Generous paid parental leave policies (depending on your location) * Free access to international on-site wellness facilities staffed with nurses and doctors (depending on location) * Confidential counseling support through our Healthy Minds program * Career development and education opportunities

Why Join Blithequark?

At Blithequark, we're dedicated to creating a work environment where each person is seen, heard, and feels like they belong. Our culture is built on the principles of integrity, respect, and teamwork. We believe in empowering our colleagues to take ownership of their work and providing them with the tools and resources they need to succeed. As a Senior Statistics Architect at Blithequark, you'll have the opportunity to work on complex and challenging projects, collaborate with a talented team of professionals, and contribute to the development of innovative solutions that drive business growth.

How to Apply

If you're passionate about data architecture, statistical analysis, and delivering exceptional customer experience, we encourage you to apply for this exciting opportunity at Blithequark. Don't miss out on the chance to join our team and be part of our mission to provide the world's first-class purchaser experience every day. Apply now and take the first step towards a rewarding career at Blithequark! Apply for this job