Experienced Head of Communications - Driving Business Growth and Brand Visibility for Innovative Legal Tech Company

Transforming the Legal Landscape with Innovative Solutions

At LegalZoom, a pioneering legal technology company, we're on a mission to make legal services more accessible and affordable for everyone. With over two decades of experience in providing online legal services, we've helped millions of customers launch, run, and grow their businesses, secure their intellectual property, and protect their loved ones with estate planning documents. As a leader in the industry, we're committed to innovation, diversity, equity, and inclusion, and we're looking for talented individuals to join our team.

About Our Company Culture

At LegalZoom, we believe in fostering a better work-life balance. Our remote-first work environment allows our team members, known as Zoomers, to collaborate with each other and enjoy special onsite events, lunches, and more at our offices in Austin, Beaverton, Frisco, LA Metro, and SF Bay Area. We're committed to creating a positive impact on the world and making a difference in the lives of our customers.

Job Overview: Head of Communications

We're seeking an experienced and innovative Head of Communications to lead our communications team and develop a world-class communications strategy that establishes LegalZoom as a champion of, and authority on, small businesses. As a highly visible and cross-functional role in our Marketing organization, you'll work closely with our CEO and senior executives to set communications objectives, define and shape the company's core narratives, and tell stories that advance top-level company goals.

Key Responsibilities:

• Lead LegalZoom's communications team, scaling the company's corporate, product, and internal communications functions
• Work closely with senior executives across Marketing, Product, People, and other teams to set communications objectives and define company narratives
• Develop and implement a comprehensive communications strategy that drives mainstream awareness of important business and product milestones, our mission and brand, small business success stories, and other work that advances our reputation among key audiences
• Manage our quarterly earnings process in partnership with our investor relations and finance teams
• Build the overall external platform strategy that utilizes our data and leadership team, elevating LegalZoom as a key, authoritative voice on topics related to entrepreneurship and small businesses
• Partner with Marketing on creation and promotion of initiatives that bring to life our brand promise and advance our platform
• Other duties as assigned, with occasional travel required as needed

Essential Qualifications:

• 15+ years of experience, predominantly in leading in-house communications teams
• Expertise in earned media and program strategy, as well as the expanding nature of communications work – from thought leadership to social media, paid placements, and other brand visibility programs
• A track record of building consensus across teams and generating the support of leadership on critical company initiatives and cross-functional projects
• Proven experience working with media, with longstanding, productive relationships with national business, technology, consumer, local, and vertical press
• Curiosity and a command of data and how it can be used to uncover insights that advance company narratives
• Excellent writing and editing skills and an ability to communicate creatively and succinctly
• Passion for entrepreneurship and helping small businesses

Preferred Qualifications:

• Experience working in the legal tech industry or with a company that has a strong focus on innovation and disruption
• A proven track record of driving business growth through effective communications strategies
• Experience working with a remote-first team and leveraging technology to facilitate collaboration and communication

What We Offer

As a member of our team, you'll enjoy a competitive salary, commensurate with your experience, as well as a range of benefits, including:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits, including fertility, mental health, and One Medical
• Fringe lifestyle benefits up to $250

Our compensation package is designed to reward our team members for their hard work and dedication. The national range for this role is $175,500 - $227,500, and actual compensation offered will depend on several factors, including geographic location, work experience, education, skill level, and other business and organizational needs. In addition, an annual bonus, incentive bonus, and/or restricted stock units may be provided as part of the compensation package.

Career Growth Opportunities

At LegalZoom, we're committed to helping our team members grow and develop their careers. As a Head of Communications, you'll have the opportunity to lead a world-class team, develop a comprehensive communications strategy, and drive business growth through effective storytelling. You'll also have access to training and development programs, mentorship opportunities, and a collaborative and supportive work environment.

Why Join Us?

If you're a motivated and innovative communications professional looking to make a difference in the legal tech industry, we want to hear from you! As a member of our team, you'll be part of a dynamic and fast-paced environment that's shaping the future of legal services. You'll have the opportunity to work with a talented team of professionals, drive business growth, and make a positive impact on the world.

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.

Ready to Apply?

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together!