Remote Pharmacy Technician - Fulfillment Excellence & Patient Care Specialist

Unlock Your Career Potential as a Remote Pharmacy Technician with Actalent

At Actalent, a global leader in engineering and sciences services and talent solutions, we're revolutionizing the way we work and live. As a pioneer in our industry, we're committed to advancing the engineering and science initiatives of our clients through access to specialized experts who drive scale, innovation, and speed to market. With a vast network of nearly 30,000 consultants and over 4,500 clients across the U.S., Canada, Asia, and Europe, we're proud to serve many of the Fortune 500 companies.

About the Role: Remote Pharmacy Technician

We're on the hunt for a skilled and dedicated Remote Pharmacy Technician to join our dynamic team! As a Remote Pharmacy Technician, you'll play a vital role in our Pharmacy Technician Fulfillment team, providing assistance in the preparation and distribution of drug products. This is a fantastic opportunity to work in a hybrid model, combining remote work with time in our remote office, and be part of a team that values diversity, equity, and inclusion.

Key Responsibilities:

• Process prescription exceptions, including resolving claim rejects and member and physician outreach, to ensure seamless patient care.
• Enter member demographics and prescription information into our data processing system with accuracy and precision.
• Research and resolve rejected insurance billing issues and/or escalated member issues, demonstrating exceptional problem-solving skills.
• Escalate questions regarding prescriptions to a Pharmacist for interpretation or provide direction on processing, showcasing your expertise and judgment.
• Assist with inbound and/or outbound patient or physician calls, delivering outstanding customer service and support.
• Perform other duties as assigned, demonstrating flexibility and a willingness to adapt to changing priorities.

Essential Qualifications:

• Pharmacy technician certification, demonstrating your expertise and commitment to the field.
• Registration and licensure in the state of GA, with residency in GA, ensuring compliance with state regulations.
• 1+ year of Pharmacy Technician experience, providing a solid foundation in pharmacy operations and patient care.
• Basic computer skills, especially Excel and prescription medications software approved by the PTCB, enabling efficient data management and processing.
• Excellent customer service skills, with the ability to interact with patients, physicians, and other stakeholders in a professional and compassionate manner.

Preferred Qualifications:

• Previous experience working in a fast-paced, dynamic environment, with a proven track record of adapting to changing priorities and workflows.
• Strong analytical and problem-solving skills, with the ability to research and resolve complex issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with colleagues, patients, and physicians.

Skills and Competencies:

To succeed in this role, you'll need to possess a unique blend of technical, business, and interpersonal skills. Key competencies include:

• Attention to detail and accuracy, with a focus on delivering high-quality results.
• Effective communication and collaboration, with the ability to work with diverse stakeholders.
• Analytical and problem-solving skills, with a proactive approach to resolving complex issues.
• Customer service and patient care skills, with a commitment to delivering exceptional support and care.
• Technical skills, including proficiency in Excel and prescription medications software approved by the PTCB.

Career Growth Opportunities and Learning Benefits:

At Actalent, we're committed to helping our team members grow and develop in their careers. As a Remote Pharmacy Technician, you'll have access to a range of training and development opportunities, including:

• Ongoing training and support, ensuring you stay up-to-date with the latest industry developments and best practices.
• Opportunities for career advancement, with a clear path for progression within the company.
• Mentorship and coaching, providing guidance and support as you navigate your career.

Work Environment and Company Culture:

At Actalent, we pride ourselves on our inclusive and dynamic culture, which values diversity, equity, and inclusion. As a Remote Pharmacy Technician, you'll be part of a team that is passionate about delivering exceptional patient care and support. Our company culture is built on:

• A commitment to diversity, equity, and inclusion, ensuring a welcoming and inclusive environment for all team members.
• A culture of care, engagement, and recognition, with clear outcomes and opportunities for growth and development.
• A collaborative and dynamic work environment, with opportunities for teamwork and collaboration.

Compensation, Perks, and Benefits:

We offer a competitive salary and benefits package, including:

• A reliable and steady income, with opportunities for career advancement and growth.
• A comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for professional development and growth, with ongoing training and support.
• A dynamic and inclusive work environment, with a culture that values diversity, equity, and inclusion.

Ready to Apply?

If you're a motivated and dedicated individual ready to contribute to a thriving team, we encourage you to apply now! As a Remote Pharmacy Technician with Actalent, you'll have the opportunity to make a real difference in the lives of our patients and clients. We're excited to review your application and discuss this opportunity further.

Shift: Monday to Friday 9:30AM to 6:30PM

Location: Remote

At Actalent, we're an equal opportunity employer and welcome applications from diverse candidates. We consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you require a reasonable accommodation, please email [email protected] to discuss other accommodation options.