[Hiring] Virtual Receptionist @Apollo Answering Service

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Virtual Receptionists interpret the needs of the customers and make sure the things that matter most get the attention they deserve. As an extension of our client's business, we are often someone's first impression. • Answer a high volume of incoming calls using your personal windows computer. • Demonstrate an enthusiastic and upbeat attitude, while helping the person on the other end of the phone. • Capture details from each call, including names, phone numbers, addresses, reference numbers, and thorough descriptions of the reason for the call. • Respond swiftly to frequently asked questions from callers, and navigate through key information and instructions provided by the client. • Transfer and route calls to clients on their extensions, or to their team directly in the field. • Rapidly dispatch requests to clients so that they can support their customers effectively. • Represent 300+ different small businesses located throughout the United States. Qualifications • Enjoy making other people happy, and can convey a phenomenal sense of compassion and confidence over the phone. • Can switch gears swiftly, and maintain confidence even in stressful and tricky situations. • Are a reliable self-starter who enjoys learning new things, and is able to push through when things get hard. • Have the ability to navigate your personal computer with ease, managing multiple windows effortlessly. • Understand feedback is a learning opportunity designed to help you improve if you embrace the process. Requirements • A dedicated and private workspace free from noise and distractions. • Wired high-speed internet connection (DSL is accepted) (5 Mbps Download) (1 Mbps Upload) (>40ms ping). • Computer with Quad-core processor, 6 GB of RAM (Windows 10 or higher). • Two 19+ Inch Monitors (If you're using a laptop, a screen of at least 12 inches). • HD Web Cam. • Wired Keyboard with Function Keys, and 10-Key Pad. • Wired Mouse. • Wired USB Headset. Benefits • Hourly Rate $12 per hour. • Two weeks of PTO per year. • 75% contribution to Health, Dental, & Vision insurance. • 100% contribution to life insurance. • Salary is nonnegotiable. When we work • Being a 24/7 business, we need receptionists around the clock. • Shifts available: • 6am - 7pm CST, Monday through Sunday, including weekends and holidays. • 9am - 9pm CST, Monday through Sunday, including weekends and holidays. • Work 3 - 4 hour shifts throughout the 12-hour time window. • Normally, we take at least two days off each week, but sometimes only 1 full day. Training The training class for the position will start on 10/6/25 and will last three weeks. During training, time-off requests cannot be granted as we learn in a classroom environment. Apply tot his job Apply To this Job