Virtual Receptionist

Responsibilities: • Receive and route incoming calls via Rogers Unison, ensuring a smooth communication flow within the company. • Manage live chat messages and respond promptly to inquiries, providing top-notch customer service. • Handle email correspondence, addressing inquiries and routing messages as needed. • Schedule appointments and assist in maintaining the calendar, coordinating with relevant team members. • Collaborate with internal teams using Slack and Monday.com to track tasks and stay updated on company information. • Maintain a professional demeanor in all interactions, representing Avid Apparel’s commitment to excellence. Requirements: • Previous experience in a receptionist, customer service, or administrative role. • Proficiency with Rogers Unison, Slack, and Monday.com, or ability to learn quickly. • Exceptional verbal and written communication skills in English, with an eye for detail. • Ability to handle multiple tasks efficiently and prioritize effectively in a remote work environment. • Strong interpersonal skills for interaction with both internal and external stakeholders. • Availability for immediate response during work hours (9:00 AM – 5:00 PM EST). Original job Virtual Receptionist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs. Apply tot his job Apply To this Job