Experienced Customer Support Representative – Remote Work Opportunity with blithequark
Introduction to blithequark
At blithequark, we are passionate about delivering exceptional customer experiences and building strong relationships with our clients. As a leading brand in the industry, we are committed to providing top-notch products and services that exceed our customers' expectations. We are now seeking a highly skilled and enthusiastic Customer Support Representative to join our team, working remotely from the comfort of their own home. This is an exciting opportunity to be part of a dynamic and innovative company that values its employees and offers a supportive and collaborative work environment.
Job Overview
Key Responsibilities
- Attend weekly and ad-hoc BASN outreach team meetings to stay updated on our products and services
- Organize and document records in Microsoft Teams and SharePoint sites to ensure accurate and up-to-date information
- Assist the customer outreach team in creating PowerPoint presentations to showcase our products and services
- Continuously stock our top retail accounts, including daily pack-outs, display building, resets, and updating pricing points to align with product promotions
- Support field marketing activities through in-store demos, event activations, and key special actions
- Accurately report time, expenses, and other daily/weekly/monthly administrative tasks and provide summary recaps as required to the Chief of your area
- Successfully complete the BODYARMOR Assistant Program, including weekly student-led meetings, final project presentation, weekly workshops, and attend our annual culmination in NY
- Support additional ad-hoc activities as required
Requirements
To be successful in this role, you will need to have a strong educational background, excellent communication skills, and a passion for delivering exceptional customer service. The following requirements are essential:
- Have completed at least Junior year of college curriculum or recently graduated with a degree
- Reside in Northwest Arkansas region with the ability to drive within that area
- Have a reliable vehicle for this role
- Strong analytical, creative thinking, planning, organizing, and problem-solving skills
- Passion for understanding consumer behavior
- Strong attention to detail, self-starter, and team player
- Ability to adapt to changing circumstances and thrive in a fast-paced environment
- Ability to travel (~40% of time) by plane or car
- Valid and active driver's license required
- Must hold and maintain a valid driver's license and be able to drive long distances
- Motor Vehicle Records must meet Organization guidelines per Driving Policy
Preferred Qualifications
In addition to the essential requirements, the following qualifications are preferred:
- Previous experience in customer support or a related field
- Strong knowledge of Microsoft Office, particularly PowerPoint and Excel
- Experience with SharePoint and Microsoft Teams
- Excellent time management and organizational skills
- Ability to work independently and as part of a team
Career Growth Opportunities and Learning Benefits
Work Environment and Company Culture
At blithequark, we pride ourselves on our supportive and collaborative work environment. Our company culture is built on values of integrity, respect, and teamwork, and we strive to create a workplace where our employees feel valued, empowered, and motivated to succeed. As a remote worker, you will be part of a virtual team that is connected through technology and shared goals.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including a salary, benefits, and perks that recognize and reward your contributions to our company. Our benefits package includes health insurance, retirement savings, and paid time off, among other benefits. We also offer opportunities for professional growth and development, including training and education programs, to help you build your skills and advance your career.
How to Apply
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and a brief cover letter highlighting your relevant experience and why you would be a great fit for this role. Be sure to include "blithequark Customer Support – Remote Job From Home" in the subject line of your email. We look forward to hearing from you!
Apply now and join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. We are excited to hear from you and explore how you can contribute to the success of blithequark.
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