(Remote) Cash Applications Representative I

About the position Responsibilities • Accurately process daily cash receipts, including checks, ACH, and wire transfers, in compliance with company policies and procedures. • Reconcile customer accounts by researching and resolving discrepancies, ensuring accuracy of applied payments. • Investigate and resolve payment discrepancies by collaborating with customers and internal departments, including Accounts Receivable, Billing, and Customer Service. • Maintain accurate records of all cash applications and related transactions for audit purposes. • Assist in month-end closing activities by providing necessary reports and reconciliations. • Identify and escalate complex issues to appropriate team members or management for resolution. • Provide guidance and support to junior staff, including training on cash application procedures. • Continuously evaluate and recommend process improvements to enhance cash application efficiency. Requirements • At least 1 year of experience in cash applications or a related financial position. • Proficiency in Microsoft Office Suite, particularly Excel. • Ability to accurately process a high volume of transactions. • Strong understanding of cash application processes and best practices. Nice-to-haves • Experience with ERP systems (e.g., SAP, Oracle, AS400) for cash application processing. • Experience in a high-volume corporate environment. • Familiarity with automated cash application tools and technologies. • Associate's degree in Accounting, Finance, or a related field. Benefits • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • and more! Apply tot his job Apply To this Job