Work From Home Dispatcher
Position Summary
We are seeking a reliable and professional work from home dispatcher to coordinate non-emergency medical transportation services. This individual will be responsible for scheduling and dispatching drivers, managing patient and corporate client communications, and ensuring a smooth and timely transportation process
Key Responsibilities
• Coordinate and schedule non emergency medical transportation for patients
• Serve as the primary point of contact for patients and corporate clients
• Monitor and communicate with drivers to ensure on time pickups and drop offs
• Handle incoming calls, emails, and messages in a professional and timely manner
• Update and maintain transportation logs and records using dispatch software
• Resolve scheduling conflicts or issues as they arise
• Communicate changes or delays to clients and drivers promptly
• Maintain a high level of customer service and empathy, especially with patients
Requirements
• Proven experience as a dispatcher or in customer service role, preferably in a medical or transportation setting
• Excellent communication and organizational skills
• Ability to multitask and remain calm under pressure
• Tech savvy with knowledge of dispatch software and standard office applications
• Strong problem solving skills
• Must have a quiet home office setup with a reliable internet connection
• High school diploma or equivalent; additional training in medical or transportation services is a plus
Work Schedule
• Remote, work from home position
• Full time or Part Time hours available based on clients need
Compensation
• Competitive hourly rate based on experience
• Opportunities for performance based outcomes
To Apply
Please submit you resume and brief cover letter outlining you qualifications and experience to this Email :
with Subject Heading: Work From Home Dispatcher Resume: | [YOUR NAME]
Job Types: Full-time, Part-time
Pay: $18.00 - $45.00 per hour
Expected hours: 40 – 80 per week
Benefits:
• Flexible schedule
• Paid time off
Work Location: Remote
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