Account Manager Small Group/Mid Market
                                About the position
Responsibilities
• Manage relationships with Agency/Broker/Consultant/Client to enhance brand loyalty.
• Develop renewal strategies for each Agency/Broker/Consultant/Client.
• Establish and own account plans and implement annual activity roadmaps.
• Lead and coordinate annual contract renewals, negotiating financial terms.
• Ensure effective contract implementation and management across the organization.
• Achieve corporate retention and net growth targets for medical and ancillary products.
• Support the RFP/RFQ process for clients.
• Build financial acumen to develop sales strategies and collaborate with teams.
• Maintain Salesforce records as per division requirements.
• Participate in the implementation of new business contracts to meet stakeholder needs.
• Present to stakeholders to motivate group employee engagement strategies.
• Mentor team members as appropriate.
• Engage regularly in the market as defined by leadership.
Requirements
• 3+ years of related professional experience.
• Possess or acquire MN Resident Producer License in Life & Health/Accident within 60 days of employment.
• Excellent analytical, problem identification, and resolution skills related to benefit plans.
• Financial capabilities to interpret and present complex renewal and underwriting formulas.
• Knowledge of ancillary programs available in the industry and Blue Cross products.
• Highly organized with attention to detail and a track record of client service.
• Excellent written and verbal communication skills.
• Ability to present and educate customers on complex products.
• Ability to achieve results in a complex environment with tight deadlines.
• Excellent interpersonal skills and ability to contribute positively to team dynamics.
• Ability to influence stakeholders to achieve desired outcomes.
• Demonstrated PC skills, including Microsoft Word, Excel, and PowerPoint.
Nice-to-haves
• Bachelor's degree.
• Knowledge of Blue Cross and affiliates products.
Benefits
• Health Insurance
• 401K Plan with matching
• Vacation & Paid Time Off
• Volunteer PTO (20 hours per year)
• Tuition reimbursement
• Student loan repayment
• Company paid pension contribution
• Adoption assistance up to $10K
• Flexible work options including hybrid model
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