Coffee Shop Shift Supervisor – Amazon Store

At Starbucks, building connections is at the heart of what we do. Our people—especially our store teams—define our company. We create meaningful relationships with one another, our guests, and the communities we serve, aiming to make a positive difference each day.

We celebrate collaboration and collective achievements, which is why we refer to ourselves as “partners.” We foster a warm, welcoming workplace where all team members belong and where every partner’s unique experience is valued.

As a shift supervisor, you’ll set the example for our high standards and help shape the Starbucks Experience. You’ll coordinate daily operations, work side by side with our baristas, and ensure that customers enjoy excellent service and perfectly crafted products.

Within our fast-paced environment, you’ll have the chance to motivate and support your team, nurture a positive store culture, and grow your leadership skills. Shift supervisors are essential to creating an uplifting atmosphere for both customers and coworkers.

You’re Likely to Excel as a Shift Supervisor if You:

- Are proactive, dependable, and act with integrity
- Enjoy working with others and helping your team succeed
- Know how to deliver outstanding customer service
- Take pride in producing high-quality results
- Are comfortable leading, directing, and supporting team members
- Are eager to learn new things, including new beverage recipes
- Have experience with handling cash and are committed to store safety
- Maintain composure in a lively, fast-moving environment
- Communicate clearly and confidently

Compensation & Benefits

Starbucks offers eligible full- and part-time team members a well-rounded benefits package, including competitive pay and complimentary beverages. Coverage options include health care, tuition support, and company equity programs as well as flexible scheduling and paid time off.

Benefits Overview

Health

- Comprehensive medical, dental, and vision insurance
- Life insurance coverage
- Short-term and long-term disability insurance

Stock & Savings

- Bean Stock equity rewards
- Stock Investment Plan (SIP)
- 401(k) retirement savings with company matching
- Support for financial well-being

Education & Development

- Starbucks College Achievement Plan (100% tuition coverage for eligible bachelor's degrees)
- Pathway to Admission programs
- Sustainability and leadership education

Partner & Family Support

- Sick time for team members and dependents
- Paid parental leave
- Mental health benefits and wellness resources
- Backup care programs
- Paid vacation and holiday leave
- Family expansion financial assistance
- Support for DACA expenses

Additional Perks

- Complimentary food and beverages
- Regular discounts on products
- Weekly product markouts
- Music streaming subscription
- Discounts on Starbucks merchandise and at other retailers
- Fitness and activity programs
- Charitable contribution matching
- Elite athlete support

Experience Required

- One year in a customer service role in either retail or food service

Key Qualifications

- Regular attendance and punctuality, with or without reasonable accommodation
- Willingness to work varied hours, including mornings, nights, weekends, and holidays
- Knowledge of and adherence to store operations and policies, including quality, safety, and cash handling
- Minimum six months’ experience in a role with frequent customer interaction
- Capability to prepare food and beverages according to recipes or special requests
- Minimum six months’ experience overseeing or planning tasks for at least two other team members

Skills and Abilities

- Able to supervise the work of others
- Capable of learning quickly
- Effective communication skills
- Understanding of the retail industry
- Strong people and teamwork skills
- Ability to build relationships with colleagues and customers

Additional Information

As a partner at Starbucks, you and your family may participate in a comprehensive benefits program. This includes health, dental, and vision plans, life insurance, disability coverage, paid parental leave, and support for family expansion. You’ll accrue vacation and sick time and may receive extra pay for working on holidays. Eligible employees can join a 401(k) plan with employer matching, stock purchase programs, and equity rewards. Financial wellness and savings tools are also available. Educational benefits include the Starbucks College Achievement Plan and resources for student loan management, along with a range of other learning opportunities and backup care assistance. Starbucks complies with all relevant employment laws and regulations regarding leave and benefits. Offerings may vary based on negotiated agreements.