Experienced Outlet Sales Assistant - Delivering Exceptional Customer Experiences in a Dynamic Retail Environment

Join the Lowe's Team: Outlet Sales Assistant

At Lowe's, we're passionate about helping people love where they live by providing an extensive range of home improvement products and services. As a leading retailer in the industry, we're committed to delivering exceptional customer experiences and fostering a culture of innovation, inclusivity, and teamwork. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we invite you to explore the exciting opportunity to join our team as an Outlet Sales Assistant.

About the Role

As an Outlet Sales Assistant at Lowe's, you'll play a critical role in ensuring that our customers receive an outstanding shopping experience. You'll be responsible for responding to customer inquiries, processing orders and deliveries, and maintaining a safe and welcoming store environment. This is a fantastic opportunity to develop your skills and expertise in a fast-paced and dynamic retail setting.

Key Responsibilities

• Respond to phone calls, emails, and other forms of correspondence from customers, providing timely and effective solutions to their queries and concerns.
• Process orders and deliveries accurately, ensuring that customers receive their merchandise in a satisfactory condition.
• Maintain a safe and clutter-free store environment, adhering to safety protocols and reporting any potential hazards to management.
• Provide exceptional customer service, offering assistance and guidance to customers as needed, and ensuring that their shopping experience is positive and memorable.
• Work collaboratively with colleagues to achieve sales goals, promote products and services, and drive business results.
• Perform other duties as required, including supporting other departments and teams within the store.

Essential Qualifications

To succeed in this role, you'll need to possess the following essential qualifications:

• A minimum of six months' experience using computer systems, including recording, retrieving, altering, or exhibiting digital information.
• At least six months' experience working in a retail environment, with a proven track record of providing excellent customer service and handling customer concerns.
• The ability to comply with regulatory requirements, including obtaining any necessary sales-based licensure or registration.
• Flexibility to work a variety of shifts, including morning, afternoon, and evening shifts, any day of the week.
• Physical ability to stand for prolonged periods, lift up to 25 pounds independently (or with assistance), and perform other physical movements required for the role.

Preferred Qualifications

While not essential, the following preferred qualifications will be considered advantageous:

• Previous sales experience, with a proven ability to communicate effectively with customers and promote products and services.
• A track record of providing exceptional customer service, including handling customer concerns, resolving issues, and building strong relationships.
• Bilingual abilities, with the capacity to communicate effectively with customers in multiple languages.
• Certification or training in a relevant field, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

What We Offer

At Lowe's, we're committed to providing our employees with a comprehensive benefits package, including:

• A competitive salary and benefits package.
• Opportunities for career growth and development, including training and mentorship programs.
• A dynamic and inclusive work environment, with a culture that values teamwork, innovation, and customer focus.
• A range of employee discounts and perks, including discounts on Lowe's products and services.

Career Growth Opportunities

As an Outlet Sales Assistant at Lowe's, you'll have access to a range of career growth opportunities, including:

• Training and development programs, designed to enhance your skills and knowledge in areas such as sales, customer service, and product expertise.
• Mentorship and coaching, with experienced colleagues and managers who can provide guidance and support.
• Opportunities for advancement, including promotions to senior sales roles or leadership positions.

Our Culture

At Lowe's, we're proud of our culture, which is built on a foundation of teamwork, innovation, and customer focus. We're committed to creating an inclusive and welcoming work environment, where everyone feels valued and respected. Our employees are passionate about helping people love where they live, and we're dedicated to supporting their growth and development.

Equal Opportunities

Lowe's is an equal opportunities employer, committed to providing a fair and inclusive work environment for all employees. We welcome applications from diverse candidates and are committed to ensuring that our employment practices are free from bias and discrimination.

Take the Next Step

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we invite you to apply for the Outlet Sales Assistant position at Lowe's. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is an exciting opportunity to join a dynamic and successful team. Apply now and let's discuss how you can become a vital part of our success story.

Don't miss this opportunity to join our team and start your journey to success! Apply today!